Jimmy Choo Sales Associate
Jimmy Choo Sales Associate (Part-time) in Milan — luxury retail role reserved for protected category candidates. Apply to join the Jimmy Choo boutique team in Milan.
Overview
Jimmy Choo is a global luxury fashion house renowned for its refined Italian craftsmanship, iconic footwear and accessories, and a modern, glamorous aesthetic. The brand is part of Capri Holdings Limited, a multinational luxury fashion group, and operates an international retail network and flagship boutiques that prioritise exceptional client service and product excellence.
Role & Responsibilities
- Deliver exceptional, personalised customer service through in-depth product knowledge and attentive client engagement.
- Build, maintain and proactively develop a personal client database to drive repeat business and long-term relationships.
- Present the Jimmy Choo brand and lifestyle at point of sale, during promotional events and other store activations.
- Handle customer enquiries and resolve complaints promptly and professionally to preserve client loyalty.
- Support stock management activities including replenishment, visual merchandising and periodic stock counts.
- Contribute ideas and suggestions to improve store performance and enhance the client experience.
Qualifications
- Applicant must belong to a protected category as defined by Italian Law n. 68/1999 (reserved role).
- Enthusiastic, self-confident and self-motivated with a service-driven mindset.
- Ability to embody and communicate the luxury lifestyle and image of Jimmy Choo at all times.
- Maintains professionalism under pressure and demonstrates resilience in a fast-paced retail environment.
- Target-oriented with a willingness to go the extra mile to meet and exceed sales objectives.
- Availability to participate in promotional events and occasional retail activations outside regular hours.
Skills
Experience
Preferably 1+ years of retail or luxury sales experience, ideally within premium fashion or accessories. Experience building and managing a personal client book is an advantage.
Education
Secondary education (high-school diploma) or equivalent; vocational retail or luxury brand training is desirable but not required.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy. 573 luxury roles are listed in Milan on Cerulean, 30 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 597 open positions — 32 listed in the past two days. Cerulean currently advertises 1.378 open roles in Italy, including 64 added in the last 48 hours.
Benefits
Lunch vouchers; product allowance and employee discount; birthday day off; exclusive employee sales
Culture
Jimmy Choo cultivates a glamorous, design-led retail environment where craftsmanship, creativity and impeccable service are central. As part of Capri Holdings, the brand values diversity and inclusion, encouraging a collaborative workplace that celebrates difference and supports professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.