Jimmy Choo Sales Associate (Maternity Cover)
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 30, 2026
About Jimmy Choo
Jimmy Choo is a British luxury fashion house renowned for its footwear, handbags and accessories, with a global retail presence and high-profile clientele. The brand is part of Capri Holdings and operates within a group portfolio of premium maisons, combining artisanal craftsmanship with international retail and wholesale operations.
Jimmy Choo — Sales Associate (Maternity Cover) in London. Fixed‑term full‑time retail role at Harrods delivering clienteling and luxury sales.
Role & Responsibilities
- Deliver personalised, high‑touch customer service and develop detailed product knowledge across shoes, accessories and related categories.
- Build, develop and maintain a personal client database through proactive outreach, follow‑up and clienteling activities to drive repeat business.
- Achieve and exceed individual and store sales targets through consultative selling and upselling.
- Represent the brand at in‑store and promotional events, presenting product knowledge and styling advice with confidence.
- Manage stock replenishment, assist with stocktakes and ensure visual merchandising standards are maintained.
- Respond to and resolve customer queries and complaints promptly and professionally.
- Contribute suggestions to improve store performance and participate actively as a member of the retail team.
Qualifications
- Proven ability to deliver exceptional customer service within a luxury or premium retail environment.
- Strong communication and interpersonal skills with fluency in spoken English.
- Demonstrable understanding of the luxury lifestyle and brand presentation.
- Target‑driven mindset with a collaborative, team‑oriented approach.
- Flexibility to work full‑time hours, including retail peak periods and promotional events.
Skills
Experience
Previous retail experience in luxury or premium brands is preferred, ideally with demonstrable clienteling or CRM experience and a track record of meeting sales targets (typically 1+ years).
Education
High school diploma or equivalent; vocational training or education in retail, fashion or hospitality is desirable.
Workplace
This position is based in London, England, UK.
Benefits
33 days of holidays; product allowance and employee discount; birthday day off; private healthcare; exclusive employee sales
Culture
Jimmy Choo emphasises creativity, courage and passion, cultivating an environment where craftsmanship and luxury service are paramount. The brand champions diversity and inclusion, encouraging employees to bring their perspectives to enrich creative solutions and to support a collaborative retail culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Luxury Sales Consultant», «Boutique Sales Assistant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.