Jimmy Choo Sales Associate
- Location
- ManchesterEnglandUK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 12, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo Sales Associate, Manchester Trafford – full-time luxury retail role offering exceptional customer service in a prestigious concession environment.
Role & Responsibilities
- Deliver exceptional customer service consistent with Jimmy Choo's Selling Ceremony, exceeding customer expectations at every opportunity
- Embody and communicate the glamorous luxury lifestyle image of Jimmy Choo through personal presentation, demeanor, and brand advocacy
- Develop and maintain in-depth product knowledge encompassing construction, materials, care instructions, and design heritage
- Build and maintain a personal client database to drive repeat visits and foster long-term customer loyalty
- Resolve customer complaints promptly and professionally by investigating concerns and recommending appropriate solutions
- Manage stock replenishment according to company procedures and maintain accurate stock control records
- Participate in regular stock takes and inventory audits as required
- Attend and actively participate in all store meetings, training sessions, and promotional events
- Maintain merchandise presentation and visual display standards in alignment with brand guidelines
- Contribute ideas and suggestions to drive concession performance improvements
- Actively work towards individual and store sales targets and key performance indicators
- Ensure full compliance with Jimmy Choo retail excellence procedures, company policies, and host store requirements
- Identify and communicate health and safety concerns to store management
- Support Store Manager and Assistant Manager with administrative and back-of-house operations as requested
- Demonstrate flexibility by undertaking ad-hoc duties necessary for successful concession operations
Skills
Experience
Not explicitly specified in the source material.
Education
Not explicitly specified in the source material.
Workplace
This position is based in Manchester, England, UK.
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.