Jimmy Choo Sales Associate

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Location
LondonEnglandUK
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 14, 2026

About Jimmy Choo

Capri Holdings Limited is a global fashion and luxury lifestyle group that owns and operates internationally recognised maisons including Michael Kors, Versace and Jimmy Choo. The group combines wholesale and directly operated retail channels to present premium apparel, accessories and footwear across global markets.

Capri Holdings Limited — Sales Associate in London. Deliver exceptional client service, manage transactions, merchandising and loss-prevention in a luxury retail setting.

Role & Responsibilities

  • Deliver high-quality, client-focused service and proactively sell merchandise to achieve individual and store sales targets.
  • Process sales transactions accurately using the point-of-sale system and handle exchanges, refunds and adjustments in accordance with company policy.
  • Maintain up-to-date knowledge of promotions, product features, fashion trends and store inventory to advise clients effectively.
  • Support visual merchandising standards, housekeeping and on-floor presentation to uphold the store brand image.
  • Replenish stock and assist with product flow between the stockroom and sales floor; participate in ticketing and receiving checks as required.
  • Identify and escalate loss-prevention or safety incidents to management; adhere to company loss-prevention procedures.
  • Resolve customer enquiries and complaints courteously and escalate complex issues to supervisory staff when necessary.
  • Contribute to the induction and on-the-job coaching of new sales colleagues when requested.

Qualifications

  • Excellent interpersonal and communication skills with a client-oriented mindset.
  • Demonstrable numeracy and accuracy in cash handling and transaction processing.
  • Familiarity with visual merchandising and basic stock management procedures.
  • Awareness of retail loss-prevention practices and ability to follow compliance procedures.
  • Right to work in the UK and flexibility to work retail hours including evenings, weekends and holidays.

Skills

Customer service Sales and upselling techniques Point-of-sale (POS) systems Cash handling and reconciliation Visual merchandising Stock replenishment and inventory control Complaint handling and conflict resolution Loss prevention awareness

Experience

Previous retail experience is preferred; experience in a luxury or premium retail environment is advantageous. Candidates should be comfortable working to sales targets and performing transactional duties.

Education

Secondary education or equivalent; retail or customer-service training is desirable.

Workplace

This position is based in London, England, UK.

Culture

The employer fosters a client-centric, high-standards retail environment typical of global luxury maisons, emphasising craftsmanship, brand presentation and service excellence. The company promotes an inclusive workplace and maintains formal equal-employment and anti-harassment policies.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Customer Experience Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.