Jimmy Choo Sales Associate

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Location
Leccio ReggelloTuscanyItaly
Employment
Full-Time
Seniority
Entry-Level
Posted
Mar 31, 2026

About Jimmy Choo

Jimmy Choo is a global luxury fashion house renowned for its refined footwear, handbags and accessories that combine Italian craftsmanship with contemporary glamour. The brand operates an international store network and is part of the Capri Holdings portfolio. As an employer, Jimmy Choo emphasises creativity, attention to detail and a customer-first approach consistent with high-end retail culture.

Jimmy Choo Sales Associate — Leccio Reggello, Italy. Full-time boutique role delivering luxury client service and building a personal client database.

Role & Responsibilities

  • Deliver exceptional, high-touch customer service grounded in thorough product knowledge.
  • Develop and maintain a personal client database and execute proactive clienteling to drive repeat business.
  • Represent the brand at in-store and external promotional events, embodying the Jimmy Choo luxury lifestyle.
  • Handle customer inquiries and resolve complaints promptly and professionally to safeguard client satisfaction.
  • Support inventory management: replenish floor stock, assist with stock takes and ensure visual merchandising standards.
  • Contribute commercial and operational suggestions to improve store performance and client experience.

Qualifications

  • Excellent interpersonal and communication skills with a polished, client-facing manner.
  • Demonstrable understanding of the luxury customer and service expectations.
  • Proven ability to meet or exceed sales targets and to work collaboratively within a retail team.
  • Flexibility to participate in events, retail promotions and occasional weekend or late shifts.
  • Discretion, professionalism and a proactive attitude toward building long-term client relationships.

Skills

Client relationship management Luxury clienteling Visual merchandising Inventory management Point of sale (POS) operations Customer complaint resolution

Experience

Previous experience in luxury retail or boutique sales is preferred, with a demonstrable track record in clienteling, achieving sales targets and delivering a high standard of customer service.

Education

High school diploma or equivalent; vocational qualifications in retail, sales or hospitality are advantageous.

Workplace

The role is situated in Leccio Reggello, Tuscany, Italy — conveniently close to Florence.

Benefits

26 days of holidays; product allowance and employee discount; birthday day off; private healthcare; exclusive employee sales.

Culture

Jimmy Choo fosters a culture that celebrates creativity, courage and passion, with an emphasis on craftsmanship and luxury service. The company promotes diversity and inclusion and seeks employees who contribute to a collaborative, client-focused retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Associate», «Client Advisor», «Luxury Sales Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.