Jimmy Choo Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 11, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo seeks a Part-Time Sales Associate in Frankfurt, Germany to deliver luxury retail customer service and drive brand excellence.
Role & Responsibilities
- Deliver exceptional customer service that exceeds client expectations by executing the Selling Ceremony and maintaining luxury brand standards
- Cultivate deep product knowledge encompassing construction, materials, care instructions, and design narratives across footwear, handbags, leather goods, and accessories
- Build and maintain a personalized client database to foster repeat visits and strengthen customer loyalty
- Resolve customer concerns promptly and effectively by investigating issues and developing appropriate solutions
- Execute stock replenishment procedures and maintain accurate inventory records in accordance with company policies
- Participate in stock takes and inventory audits as required
- Ensure visual merchandising standards and boutique cleanliness and presentation at all times
- Represent the brand authentically during promotional events and activities
- Attend and actively participate in team meetings, training sessions, and performance development opportunities
- Monitor and actively pursue key performance indicators to achieve individual and store sales targets
- Communicate health, safety, and security concerns to store management and comply with all established protocols
- Support store management in back-office and administrative operations as needed
Qualifications
- Demonstrable experience as a sales consultant within a luxury brand environment
- Fluent German language proficiency
- Strong knowledge and understanding of the luxury market, customer service principles, and fashion industry
- Proven ability to handle multiple priorities and demands simultaneously
- Excellent written and verbal communication skills
- Sales competency with demonstrated track record of success
Skills
Experience
Demonstrable success as a sales consultant within a luxury brand or comparable luxury retail environment, with proven ability to deliver exceptional customer service and drive sales performance.
Education
No specific formal educational requirement stated; however, knowledge of the luxury market, fashion industry, and customer service best practices is essential.
Workplace
The role is situated in Frankfurt, Hesse, Germany.
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.