Jimmy Choo Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 10, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo Sales Associate position in Dublin, Ireland. Part-time luxury retail role focusing on exceptional customer service and sales excellence.
Role & Responsibilities
- Provide exceptional customer service that exceeds expectations while adhering to the Selling Ceremony framework
- Demonstrate and embody the glamorous luxury lifestyle image of Jimmy Choo through personal presentation, attitude, and comportment
- Develop comprehensive product knowledge encompassing construction, materials, care instructions, and design heritage to enable expert customer consultation
- Build and maintain a personalized client database to foster repeat visits and cultivate customer loyalty
- Resolve customer complaints effectively by investigating issues, developing solutions, and escalating appropriately to store management
- Execute stock replenishment duties according to company procedures and maintain accurate stock records
- Participate in physical stock takes as scheduled and support inventory control initiatives
- Attend all store meetings and training sessions to ensure continuous communication and professional development
- Represent Jimmy Choo at promotional events and brand activations
- Maintain visual merchandising standards and concession cleanliness in accordance with brand guidelines
- Contribute creative ideas and suggestions to enhance concession performance across all operational metrics
- Monitor and actively work towards key performance indicators to drive concession and individual sales targets
- Implement and comply with all Retail Excellence procedures, standards, and policies, including host store requirements
- Communicate health, safety, and security concerns to store management and maintain compliance protocols
- Support store management in back-office and administrative operations as required
- Demonstrate flexibility by undertaking additional ad-hoc duties necessary for successful concession operations
Qualifications
- Demonstrated success as a sales consultant within a luxury brand environment
- Excellent written and verbal communication skills
- Fluency in English
- Demonstrable sales competency with measurable results
- Knowledge and understanding of the luxury market, customer service principles, and fashion industry
- Ability to manage multiple competing priorities and demands effectively
- Proactive mindset with inclination to anticipate client needs
- Consistent demonstration of respect, politeness, and customer service excellence
- Innovation and initiative in establishing elevated customer care standards
Skills
Experience
Demonstrable success as a sales consultant within a luxury brand environment with proven track record of exceptional customer service delivery and sales achievement.
Education
No formal educational requirements specified; however, strong understanding of the luxury market, customer service excellence, and fashion industry knowledge is essential.
Workplace
This position is based in Dublin, Dublin, Ireland.
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.