Jimmy Choo Sales Associate
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 19, 2026
About Jimmy Choo
Jimmy Choo is a global luxury footwear and accessories maison recognised for glamorous design and artisanal shoemaking. The brand operates within Capri Holdings Limited and combines high-fashion retail with an emphasis on exceptional client service, visual standards and global merchandising.
Jimmy Choo Sales Associate in Chiusa Ferranda, Italy — join Capri Holdings as a luxury retail sales professional delivering exceptional client service.
Role & Responsibilities
- Deliver exceptional, personalised customer service at every interaction by applying the brand’s Selling Ceremony and luxury service standards.
- Represent the Jimmy Choo image through impeccable grooming, professional conduct and a polished luxury lifestyle attitude.
- Develop and maintain comprehensive product knowledge (construction, materials, care and design) to advise clients authoritatively.
- Build, grow and manage a personal client database to drive repeat business and client loyalty through proactive outreach and follow-up.
- Resolve customer enquiries and complaints promptly, proposing appropriate solutions and escalating to store management when necessary.
- Support stock replenishment and maintain accurate stock records, participate in stock takes and ensure effective inventory controls.
- Ensure merchandise presentation meets visual merchandising (VM) standards and maintain outlet cleanliness and presentation at all times.
- Contribute ideas to improve store performance, actively pursue individual and store KPIs and support promotional events and brand activities.
- Attend store meetings and trainings, adhere to Retail Excellence procedures, and report any Health & Safety issues to management.
- Assist Store Manager and Assistant Manager with back-of-house and administrative duties and provide flexible support for ad-hoc store needs.
Qualifications
- Proven success as a sales consultant within a luxury brand, preferably with footwear or ready-to-wear experience.
- Fluent English and Russian (spoken and written).
- Excellent verbal and written communication skills and polished client-facing manner.
- Strong clienteling skills with experience building and maintaining CRM or client databases.
- Demonstrable ability to meet sales targets and work toward retail KPIs under pressure.
- Knowledge of the luxury market, fashion trends and high-end customer service expectations.
Skills
Experience
Demonstrable track record in luxury retail sales with experience in footwear or ready-to-wear; proven ability to build client relationships, achieve sales targets and operate within luxury retail processes.
Education
High school diploma or equivalent; vocational or degree-level education in fashion, luxury retail, business or a related field preferred.
Workplace
The role is situated in Chiusa Ferranda, Trentino-Alto Adige, Italy.
Culture
Jimmy Choo fosters a high-performance, client-centric retail culture defined by glamour, attention to detail and rigorous visual standards. As part of Capri Holdings, employees are expected to combine professionalism with creativity, delivering refined service while contributing to a collaborative, results-driven store environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Consultant», «Store Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.