Jimmy Choo Sales Associate

Location
Employment Part-Time
Seniority Junior
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Jimmy Choo — Sales Associate (part‑time, 32h/week) in Berlin. Join the luxury boutique to deliver exceptional client service and drive sales.

Overview

Jimmy Choo is an international luxury accessories maison celebrated for its women’s footwear and complementary leather goods, handbags, eyewear and fragrance. Operated within the Capri Holdings portfolio, the brand maintains a global retail network and a reputation for glamorous design, high service standards and refined craftsmanship.

Role & Responsibilities

  • Deliver exceptional, personalized client service following the brand's Selling Ceremony to exceed customer expectations and drive sales.
  • Prospect, build and maintain a bespoke client database to generate repeat business and long‑term loyalty.
  • Demonstrate authoritative product knowledge — construction, materials, care and design — to advise clients and close sales.
  • Ensure visual presentation meets brand VM standards and maintain boutique tidiness and luxury ambience at all times.
  • Support stock management: replenish merchandise according to procedures, maintain stock control accuracy and participate in stocktakes.
  • Manage customer enquiries and resolve complaints promptly by investigating issues, proposing solutions and escalating to store management when appropriate.
  • Contribute to in‑store events and promotional activities, and represent the brand during external retail initiatives.
  • Support back‑of‑house administrative tasks and other ad‑hoc duties as requested by the Store Manager to ensure smooth boutique operations.
  • Actively pursue individual KPIs and sales targets, offering ideas to improve boutique performance and customer care standards.

Qualifications

  • Proven success as a sales consultant within a luxury or premium retail brand.
  • Fluent English; additional languages are advantageous.
  • Excellent verbal and written communication skills with polished client service demeanour.
  • Strong sales acumen with demonstrable ability to meet and exceed targets.
  • Solid knowledge of the luxury market, product appreciation and customer expectations.
  • Ability to prioritise competing demands and remain composed under pressure.

Skills

Clienteling Luxury sales Customer service excellence Product knowledge (footwear, leather goods, materials) Visual merchandising (VM standards) Stock control and stocktake participation Complaint resolution KPI-focused retail performance

Experience

Demonstrable track record as a sales consultant within a luxury brand, with hands‑on clienteling, KPI achievement and experience in boutique sales operations and stock management.

Education

High school diploma or equivalent; vocational or tertiary qualification in retail, fashion, or a related discipline is advantageous.

Workplace

This position is based in Berlin, Berlin, Germany. Cerulean lists 40 open roles in Berlin, including 1 posted recently. In Germany as a whole, Cerulean currently features 395 open positions, with 8 posted this week.

Culture

Jimmy Choo fosters a highly service‑oriented, fashion‑driven retail environment where polish, attention to detail and client discretion are paramount. The workplace emphasizes collaboration, continuous learning through product and sales training, and a commitment to maintaining a glamorous luxury experience for every client.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.