Jimmy Choo Sales Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 17, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo Sales Assistant full-time position in Hamburg, Germany. Luxury customer service and retail excellence within boutique environment.
Role & Responsibilities
- Deliver exceptional customer service exceeding expectations through adherence to the Selling Ceremony
- Demonstrate and reflect Jimmy Choo's glamorous luxury lifestyle image through personal grooming, dress code, behaviour and attitude
- Develop comprehensive product knowledge encompassing construction, materials, care and design to provide exceptional and knowledgeable customer guidance
- Build, develop and maintain a personal client database to ensure repeat visits and foster customer loyalty
- Resolve customer complaints promptly by investigating problems, developing solutions and making appropriate recommendations to store management
- Execute active stock replenishment according to company procedures and policies
- Maintain effective stock controls ensuring continued supply and accuracy of stock records
- Participate in store stock takes as required
- Attend and participate in all store meetings and training events maintaining effective internal communication
- Represent Jimmy Choo during promotional events and activities
- Ensure merchandise presentation reflects visual merchandising standards while maintaining boutique tidiness and cleanliness
- Contribute ideas and suggestions to the team to improve boutique performance across all dimensions
- Demonstrate constant awareness of key performance indicators to increase boutique performance and reach individual and store targets
- Implement and follow required procedures, standards and policies as outlined in Retail Excellence guidelines
- Communicate all potential Health and Safety issues to the Store Manager and comply with Jimmy Choo Safety and Security procedures
- Support Store Manager and Assistant Manager in back of house and administrative operations as requested
- Demonstrate flexibility by supporting store management in ad-hoc duties as reasonably required
Qualifications
- Demonstrable success as a sales consultant within a luxury brand
- Fluent German and English
- Strong written and verbal communication skills
- Demonstrable sales skills
- Knowledge and understanding of the luxury market, customer service and fashion
- Ability to handle multiple demands and competing priorities
- Proactive approach to anticipating client needs
- Innovation and initiative in setting customer care standards
- Professional demeanor maintained under all circumstances
Skills
Experience
Demonstrable success gained as a sales consultant within a luxury brand environment is essential, with a proven track record of exceeding customer expectations and achieving sales targets.
Education
No specific educational qualification stated; however, candidates should possess a comprehensive understanding of luxury market dynamics, fashion trends, and customer service excellence principles.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.