Jimmy Choo Sales Advisor

Location
Employment Full-Time
Seniority Mid-Level
Posted ✦ Today
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Jimmy Choo Sales Associate — New Bond Street, London. Full-time boutique role delivering luxury client service and achieving sales targets.

Overview

Jimmy Choo is an internationally recognised luxury footwear and accessories house known for glamorous design and craftsmanship. The brand operates boutiques in global fashion capitals and is part of Capri Holdings, a multinational luxury fashion group. As an employer, Jimmy Choo emphasises refined client service, aesthetic presentation and a performance-driven retail environment.

Role & Responsibilities

  • Deliver exceptional customer service consistently by following the brand's Selling Ceremony and luxury service standards.
  • Represent the Jimmy Choo lifestyle through impeccable grooming, professional demeanour and adherence to store dress code.
  • Develop and maintain expert product knowledge — construction, materials, care and design — to advise clients confidently.
  • Build and manage a personal client database to drive repeat business, client loyalty and appointment bookings.
  • Resolve customer enquiries and complaints promptly, escalating to management where appropriate and proposing solutions.
  • Support stock management: replenishment, inventory accuracy, participation in stock takes and maintaining accurate stock records.
  • Ensure visual merchandising and boutique presentation meet VM standards; maintain boutique tidiness and display integrity.
  • Participate in store meetings, trainings and promotional events; represent the brand at assigned external and in-store activities.
  • Support back-of-house and administrative tasks as requested and assist management with ad-hoc operational duties.

Qualifications

  • Proven success as a sales consultant within a luxury brand or high-end retail environment.
  • Excellent written and verbal communication skills; fluent English required.
  • Strong sales aptitude with a track record of meeting or exceeding individual targets.
  • Solid knowledge of the luxury market, customer service best practices and current fashion trends.
  • Ability to prioritise multiple demands, proactively anticipate client needs and work collaboratively in a team.

Skills

Clienteling and database management Luxury product knowledge (footwear and accessories) Visual merchandising (VM) standards Retail selling techniques and upselling Customer relationship management and complaint resolution

Experience

Demonstrable experience as a sales consultant or advisor within a luxury or premium fashion brand, with proven sales results and experience in client development, visual merchandising and boutique operations.

Education

High school diploma or equivalent; vocational or retail/fashion-related qualification preferred.

Workplace

This position is based in London, England, UK. Cerulean lists 473 open roles in London, including 43 posted recently. The broader England area accounts for 593 active listings on Cerulean, 54 of which are new. In UK as a whole, Cerulean currently features 627 open positions, with 54 posted this week.

Culture

The boutique culture prioritises refined client service, attention to detail and a polished brand image. Teams operate in a fast-paced, client-focused environment where collaboration, professionalism and a commitment to luxury presentation are essential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.