Jimmy Choo Sales Advisor

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Location
Germany
└Hamburg
└Hamburg
Employment
Part-Time
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 8, 2026

About Jimmy Choo

Jimmy Choo is an internationally recognised luxury footwear and accessories maison known for glamour, craftsmanship and a high-fashion aesthetic. The brand is part of Capri Holdings Limited and operates a global network of boutiques that blend aspirational product with refined, client-focused retail service.

Jimmy Choo (Capri Holdings) seeks a Part-time Sales Associate in Hamburg — expert in luxury clienteling and visual merchandising.

Role & Responsibilities

  • Deliver exceptional, personalised customer service in line with the brand’s Selling Ceremony, consistently exceeding guest expectations.
  • Represent the Jimmy Choo luxury lifestyle through impeccable grooming, professional demeanour and adherence to dress code.
  • Develop and maintain an in-depth product knowledge—construction, materials, care and design—to advise clients authoritatively.
  • Create and manage a personal client database to drive repeat visits, client loyalty and long-term relationships.
  • Resolve customer enquiries and complaints promptly, escalating complex issues to store management with recommended solutions.
  • Support stock replenishment, accurate stock control and participate in stock takes according to company procedures.
  • Ensure merchandise presentation meets visual merchandising (VM) standards and maintain boutique tidiness at all times.
  • Participate in store meetings, training events and brand promotional activities; represent the boutique at events as required.
  • Support back-of-house administrative tasks and ad-hoc duties to assist the Store Manager and Assistant Manager.
  • Work proactively to achieve individual and store KPIs and contribute creative ideas to improve boutique performance.

Qualifications

  • Proven track record as a sales consultant within a luxury brand.
  • Fluent in German and English; additional languages advantageous.
  • Excellent written and verbal communication skills.
  • Demonstrable sales skills with ability to meet targets and drive KPIs.
  • Strong knowledge of the luxury market, customer service standards and fashion trends.
  • Ability to prioritise multiple demands, remain professional under pressure and anticipate client needs.

Skills

Luxury clienteling and CRM (client database management) Exceptional customer service and consultative selling Visual merchandising (VM) standards and boutique presentation Stock control and inventory accuracy Complaint handling and problem resolution KPI-focused sales performance and target attainment

Experience

Previous success as a sales consultant within a luxury fashion or accessories brand, with a proven sales record, clienteling experience and familiarity with boutique KPIs.

Education

Secondary education or equivalent; vocational retail or luxury-brand training preferred.

Workplace

The successful candidate will be located in Hamburg, Hamburg, Germany.

Culture

Jimmy Choo boutiques cultivate a polished, performance-driven retail culture that prizes exceptional client experiences, meticulous presentation and team collaboration. The environment values personal initiative, professional grooming and continuous product and sales training within the broader Capri Holdings group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Boutique Sales Consultant», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.