Jimmy Choo Point-of-Sale Associate
Jimmy Choo seeks a Cashier in Oxford (Full-time): manage transactions, tills and CRM client enrolment while supporting luxury retail sales.
Overview
Jimmy Choo is an internationally recognised luxury footwear and accessories house known for its craftsmanship and glamorous aesthetic. The brand operates within Capri Holdings Limited, a global fashion group, and maintains a client-focused retail network that emphasises premium service, refined presentation and high standards of merchandising.
Role & Responsibilities
- Receive payments and issue receipts for cash and card transactions, ensuring accuracy at all times.
- Reconcile cash drawers and sales receipts; perform regular cash checks and close tills at end of day.
- Operate PDQ terminals and process high-volume transactions while handling floats and cash checks.
- Maintain a clean, organised and brand-appropriate till area and demonstrate professional telephone etiquette when answering store calls.
- Enroll clients into the CRM database and work with the selling team to ensure accurate client codification and data capture to meet targets.
- Support virtual selling by assisting with online catalogue updates (pricing and imagery) to reflect stock availability.
- Provide exceptional customer service, proactively anticipate client needs and regularly exceed customer expectations.
Qualifications
- Fluent English required; additional languages are advantageous.
- Proven accuracy in cash handling and reconciling sales receipts.
- Strong customer service and demonstrable retail sales skills within a luxury or premium environment.
- Excellent written and verbal communication skills and the ability to interact professionally with clients and colleagues.
- Ability to manage multiple demands and competing priorities while maintaining professionalism under pressure.
Skills
Experience
Prior experience in a retail cash handling role, preferably within luxury fashion or premium retail, with demonstrable sales performance and familiarity with CRM and point-of-sale transaction processes.
Education
Secondary education (GCSE/A-level or equivalent). A retail, hospitality or customer service qualification is desirable but not essential.
Workplace
This position is based in Oxford, England, UK. Cerulean lists 7 open roles in Oxford, including 6 posted recently. The broader England area accounts for 595 active listings on Cerulean, 54 of which are new. In UK as a whole, Cerulean currently features 629 open positions, with 54 posted this week.
Culture
The retail environment at Jimmy Choo is client-centric and polished, with a strong emphasis on brand image, attention to detail and elevated customer service. Employees are expected to uphold refined standards of professionalism and collaborate closely with sales teams to deliver a personalised luxury experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.