Jimmy Choo Dutch-speaking Sales Associate (Part-time)
Jimmy Choo — Amsterdam: Part-time Dutch-speaking Sales Associate (32 hrs) delivering luxury client service at De Bijenkorf.
Overview
Jimmy Choo is an internationally recognised luxury footwear and accessories house known for glamour, craftsmanship and high-touch client service. The brand operates within Capri Holdings, a global fashion group, and delivers a retail experience built around product excellence, visual presentation and personalised client relationships.
Role & Responsibilities
- Deliver exceptional, personalised customer service consistently by following the brand Selling Ceremony and exceeding client expectations.
- Develop and maintain detailed product knowledge — construction, materials, care and design — to advise clients confidently and accurately.
- Build, grow and manage a personal client database to drive repeat business and long-term loyalty.
- Achieve individual and store sales targets through proactive clientelling, upselling and KPI-driven activity.
- Ensure merchandise presentation meets VM standards and maintain store cleanliness and visual integrity at all times.
- Support stock management activities including replenishment, stock control, stock takes and accurate stock record keeping.
- Resolve customer complaints promptly and professionally, escalating to management when appropriate.
- Participate in store meetings, trainings and promotional events; represent the brand at in-store and external activations.
- Support back-of-house and administrative tasks as required and report any health & safety or security issues to store management.
Qualifications
- Proven sales success within a luxury brand, ideally in footwear or ready-to-wear.
- Fluent Dutch and English; additional languages advantageous (Mandarin preferred).
- Excellent verbal and written communication skills and demonstrable clientelling ability.
- Strong commercial awareness of the luxury market and customer service standards.
- Ability to manage competing priorities, remain professional under pressure and proactively anticipate client needs.
Skills
Experience
Demonstrable, hands-on retail sales experience within a luxury brand environment, with proven results in client development and meeting sales targets; prior experience in shoes or ready-to-wear strongly preferred.
Education
Secondary education or equivalent required; vocational or retail-related qualifications (fashion, sales or customer service) are advantageous.
Workplace
This position is based in Amsterdam, North Holland, Netherlands. Cerulean lists 65 open roles in Amsterdam, including 2 posted recently. The broader North Holland area accounts for 74 active listings on Cerulean, 2 of which are new. In Netherlands as a whole, Cerulean currently features 138 open positions, with 6 posted this week.
Culture
Jimmy Choo fosters a polished, client-focused retail culture that values elegance, attention to detail and individual initiative. The brand expects high professional standards and collaboration within a fast-paced, image-driven environment where visual presentation and personalised service are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.