Jimmy Choo Client Advisor

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Location
SanremoLiguriaItaly
Employment
Part-Time
Seniority
Entry-Level
Posted
Mar 31, 2026

About Jimmy Choo

Jimmy Choo is a global luxury fashion house renowned for its footwear, handbags and accessories. Now operating under Capri Holdings Limited, the brand trades through flagship boutiques and wholesale partners worldwide and emphasises craftsmanship, distinctive design and a highly polished retail experience.

Jimmy Choo Sales Associate (Part‑time) — Sanremo, Italy. Deliver luxury client service, build client relationships and support boutique operations.

Role & Responsibilities

  • Deliver a consistently exceptional luxury customer experience by applying the brand's Selling Ceremony and achieving individual and store KPIs.
  • Project the Jimmy Choo image through impeccable personal presentation, professional conduct and superior client service.
  • Develop and maintain expert product knowledge (construction, materials, care and design) to advise clients accurately and confidently.
  • Build, manage and grow a personal client database to generate repeat business and long-term loyalty.
  • Resolve customer enquiries and complaints promptly, escalating to store management when appropriate.
  • Support inventory management: replenish stock, maintain stock accuracy, participate in stock takes and follow stock-control procedures.
  • Ensure merchandise presentation meets Visual Merchandising standards and maintain boutique tidiness and housekeeping.
  • Represent the brand at in-store promotions and events and contribute ideas to improve boutique performance.
  • Support the Store Manager and Assistant Manager with back‑of‑house and administrative tasks as required, and follow all company policies and Health & Safety procedures.

Qualifications

  • Proven experience in retail, preferably within a luxury or premium fashion environment.
  • Excellent interpersonal and verbal communication skills with a customer‑centric mindset.
  • Professional appearance and high standards of personal grooming consistent with a luxury brand.
  • Ability to work flexible hours including weekends and evenings; reliable and punctual.
  • Basic numeracy and experience with cash handling and Point of Sale procedures.
  • Right to work in Italy.

Skills

Clienteling Selling Ceremony Luxury customer service Visual Merchandising (VM) Stock control Point of Sale (POS) systems Cash handling Client database management Upselling and cross‑selling

Experience

Preferably at least 1 year of retail experience, ideally within luxury or premium fashion; demonstrable success in meeting sales targets and building client relationships.

Education

Secondary school diploma or equivalent; vocational training in retail or fashion is advantageous.

Workplace

This position is based in Sanremo, Liguria, Italy, within easy reach of Nice.

Culture

Jimmy Choo boutiques prioritise a glamorous, client‑focused retail environment where presentation and attention to detail are paramount. Teams operate in a fast‑paced, collaborative setting with emphasis on personal professionalism, client relationships and continuous development within the luxury sector.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Boutique Sales Consultant», «Retail Sales Advisor», «Luxury Sales Specialist», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.