Jimmy Choo Client Advisor

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Location
Canada
└British Columbia
└Richmond
Employment
Part-Time
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 17, 2026

About Jimmy Choo

Jimmy Choo is a global luxury footwear and accessories maison known for fashion-forward shoes, handbags and small leather goods. The brand operates within Capri Holdings Limited and delivers elevated retail experiences through boutique locations and client-focused service. As an employer it prioritizes polished brand presentation, clienteling and collaborative store teams in high-end retail environments.

Jimmy Choo seeks a Part‑Time Sales Associate in Richmond, Canada — a client-facing luxury retail role supporting store operations and clienteling.

Role & Responsibilities

  • Represent the Jimmy Choo brand in-store and virtually, delivering exemplary, personalised client service and acting as a local brand ambassador.
  • Achieve and exceed individual and store sales targets through proactive clienteling, follow-up calls/emails and relationship cultivation.
  • Perform key-holder duties including store opening/closing, cash handling, end-of-day procedures and financial reconciliations.
  • Manage client book and CRM records; coordinate after-sales service, shipping out-of-town orders and thank-you communications.
  • Operate POS/register systems and UltiPro Portal for attendance reporting and schedule requests.
  • Support inventory control, shipping/receiving and back-of-house tasks, including cycle counts and special projects.
  • Maintain visual merchandising standards, merchandise product and uphold uniform and grooming guidelines at all times.
  • Assist clients with product selection and try-on process while maintaining deep product knowledge and brand terminology.

Qualifications

  • 2–5 years of luxury retail experience with an established clientele preferred.
  • Proven track record of meeting or exceeding sales targets and strong clienteling ability.
  • Fluent verbal and written English; additional language skills are advantageous depending on region.
  • Demonstrable cash-handling experience and comfort with register/POS operations.
  • High school diploma required; college degree preferred.
  • Ability to perform key-holder responsibilities and work flexible retail hours.

Skills

UltiPro UltiPro Portal POS CRM cash handling inventory management client book management clienteling register systems visual merchandising

Experience

2–5 years of experience in luxury retail or boutique sales, ideally with an existing clientele and prior key‑holder or cash-handling responsibilities.

Education

High school diploma required; college degree preferred.

Workplace

The successful candidate will be located in Richmond, British Columbia, Canada, with easy access to Vancouver.

Benefits

Sick days; Vacation days; Personal days

Culture

Jimmy Choo cultivates a polished, fashion-centric retail culture that emphasises exceptional client service, attention to detail and strong visual presentation. As part of Capri Holdings Limited, the brand blends global luxury standards with collaborative in-store teams and a focus on relationship-driven selling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Advisor», «Boutique Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.