Jimmy Choo Client Advisor

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Location
Leccio ReggelloTuscanyItaly
Employment
Full-Time
Seniority
Entry-Level
Posted
Mar 31, 2026

About Jimmy Choo

Jimmy Choo is a global luxury fashion house renowned for glamorous footwear and accessories that reflect fine Italian craftsmanship and meticulous attention to detail. The brand operates an international retail network and sits within Capri Holdings, a leading luxury-group platform, offering employees exposure to high-end retail standards and international luxury operations.

Jimmy Choo seeks a Sales Associate in Leccio Reggello, Italy — full-time boutique role focused on clienteling and luxury retail.

Role & Responsibilities

  • Deliver exceptional, personalised service by demonstrating in-depth product knowledge and an understanding of the luxury lifestyle.
  • Build, maintain and grow a personal client database (clienteling) to drive repeat business and lifetime value.
  • Achieve and exceed individual and store sales targets through consultative selling and upselling.
  • Manage visual merchandising and replenishment to maintain boutique standards and maximise sell-through.
  • Support stock management activities, including regular stock counts and inventory control.
  • Represent the brand at in-store promotional events and client-facing activities.
  • Resolve customer enquiries and complaints promptly while preserving brand reputation and client relationships.

Qualifications

  • Excellent verbal communication and interpersonal skills with a client-focused approach.
  • Demonstrable understanding of luxury retail standards and the luxury consumer mindset.
  • Strong team orientation and the ability to collaborate effectively with colleagues to meet store objectives.
  • Professional presentation and the capacity to represent a premium fashion brand consistently.
  • Resilience and a results-driven attitude with willingness to go the extra mile to achieve targets.

Skills

Clienteling Customer service excellence Luxury product knowledge Retail merchandising Inventory control and stock replenishment Event presentation and in-store activation CRM / client database management

Experience

Previous retail sales experience is preferred, ideally with exposure to luxury or premium fashion brands; experience in clienteling and achieving sales targets is advantageous.

Education

High school diploma or equivalent; vocational training or qualifications in retail, fashion, or hospitality would be advantageous.

Workplace

This position is based in Leccio Reggello, Tuscany, Italy, within easy reach of Florence.

Benefits

26 days of holidays; Products allowance and discount; Birthday day off; Private healthcare; Exclusive employee sales

Culture

Jimmy Choo fosters a creative, courageous and passionate workplace where craftsmanship, glamour and customer experience are central. The brand values diversity and inclusion, encouraging collaborative teams that deliver high-touch service and creative retail solutions within a performance-oriented luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Boutique Sales Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.