Jimmy Choo Client Advisor
Jimmy Choo seeks a Sales Associate in Leccio Reggello, Italy — full-time boutique role focused on clienteling and luxury retail.
Overview
Jimmy Choo is a global luxury fashion house renowned for glamorous footwear and accessories that reflect fine Italian craftsmanship and meticulous attention to detail. The brand operates an international retail network and sits within Capri Holdings, a leading luxury-group platform, offering employees exposure to high-end retail standards and international luxury operations.
Role & Responsibilities
- Deliver exceptional, personalised service by demonstrating in-depth product knowledge and an understanding of the luxury lifestyle.
- Build, maintain and grow a personal client database (clienteling) to drive repeat business and lifetime value.
- Achieve and exceed individual and store sales targets through consultative selling and upselling.
- Manage visual merchandising and replenishment to maintain boutique standards and maximise sell-through.
- Support stock management activities, including regular stock counts and inventory control.
- Represent the brand at in-store promotional events and client-facing activities.
- Resolve customer enquiries and complaints promptly while preserving brand reputation and client relationships.
Qualifications
- Excellent verbal communication and interpersonal skills with a client-focused approach.
- Demonstrable understanding of luxury retail standards and the luxury consumer mindset.
- Strong team orientation and the ability to collaborate effectively with colleagues to meet store objectives.
- Professional presentation and the capacity to represent a premium fashion brand consistently.
- Resilience and a results-driven attitude with willingness to go the extra mile to achieve targets.
Skills
Experience
Previous retail sales experience is preferred, ideally with exposure to luxury or premium fashion brands; experience in clienteling and achieving sales targets is advantageous.
Education
High school diploma or equivalent; vocational training or qualifications in retail, fashion, or hospitality would be advantageous.
Workplace
This position is based in Leccio Reggello, Tuscany, Italy, within easy reach of Florence. Cerulean lists 2 open roles in Leccio Reggello, including 2 posted recently. The broader Tuscany area accounts for 276 active listings on Cerulean, 11 of which are new. In Italy as a whole, Cerulean currently features 1.378 open positions, with 65 posted this week.
Benefits
26 days of holidays; Products allowance and discount; Birthday day off; Private healthcare; Exclusive employee sales
Culture
Jimmy Choo fosters a creative, courageous and passionate workplace where craftsmanship, glamour and customer experience are central. The brand values diversity and inclusion, encouraging collaborative teams that deliver high-touch service and creative retail solutions within a performance-oriented luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.