Jimmy Choo Client Advisor

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Location
Germany
└Hamburg
└Hamburg
Employment
Contract
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 8, 2026

About Jimmy Choo

Jimmy Choo is an internationally recognised luxury footwear and accessories maison celebrated for craftsmanship, glamour and detailed Italian-made product. The brand operates a global retail network and is part of Capri Holdings, a multinational luxury fashion group. Jimmy Choo positions itself as a high-touch luxury retailer where product expertise and elevated client experiences drive brand value.

Jimmy Choo Sales Associate (1-year contract) — Hamburg. Join the boutique team to deliver luxury client experiences and grow a personal client database.

Role & Responsibilities

  • Deliver exceptional, personalised customer service underpinned by deep product knowledge of Jimmy Choo collections.
  • Build, grow and maintain an individual client database and proactively manage client relationships (clienteling).
  • Achieve sales targets through consultative selling and by exemplifying the Jimmy Choo luxury lifestyle.
  • Manage merchandising tasks including replenishing stock, supporting stock counts and maintaining visual standards.
  • Represent the brand at in-store promotions and events and contribute ideas to improve store performance.
  • Resolve customer enquiries and complaints promptly and professionally to preserve client satisfaction and brand reputation.

Qualifications

  • Enthusiastic, confident and self-motivated with a professional demeanour at all times.
  • Strong retail sales orientation with a commitment to delivering a luxury customer experience.
  • Ability to work to targets and go the extra mile to convert and retain clients.
  • Willingness to participate in events and flexible to support store activities and stock operations.

Skills

Product knowledge (luxury footwear & accessories) Clienteling and client database management Exceptional customer service Sales conversion and target attainment Stock replenishment and participation in stock takes Event presentation and in-store promotion support

Experience

Previous experience in retail sales—preferably within luxury, premium or high-end brands—is preferred. Experience building client relationships and working with client databases or CRM systems is advantageous.

Education

High school diploma or equivalent; vocational training in retail, sales or a related discipline is advantageous but not mandatory.

Workplace

This position is based in Hamburg, Hamburg, Germany.

Benefits

Product allowance and employee discount; 30 days holiday; birthday day off; exclusive employee sales.

Culture

Jimmy Choo cultivates a glamour-driven, service-oriented retail culture that prizes creativity, professionalism and client-centricity. As part of Capri Holdings, the brand promotes diversity and inclusion and expects employees to embody the maison’s luxury image while contributing ideas that enhance store performance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Retail Sales Associate», «Boutique Sales Consultant», «Luxury Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.