Jimmy Choo Boutique Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo Boutique Supervisor role in Berlin—lead luxury retail team, drive KPIs, manage store operations full-time.
Role & Responsibilities
- Engage and inspire the team by ensuring achievement of sales targets and key performance indicators
- Maintain exceptional standards of customer service delivery across all client interactions
- Assist the management team in training and development of retail staff
- Support management in client database management and customer loyalty initiatives
- Ensure efficient boutique operations in compliance with company directives, procedures, and Retail Excellence standards
- Model the glamorous luxury lifestyle image of Jimmy Choo through customer relationship management, personal grooming, dress code, and professional behaviour
- Support day-to-day store operations including customer relationships, team management, store administration, stock management, and visual merchandising
Qualifications
- Demonstrable leadership capabilities
- Sound knowledge of the luxury market and fashion industry
- Strong customer service expertise
- Self-motivated and enthusiastic approach to achieving targets
- Ability to uphold and communicate brand values of creativity, courage, and passion
- Commitment to diversity, inclusion, and equal opportunity
Skills
Experience
Experience in luxury retail leadership or supervisory role with demonstrated success in team management, sales achievement, and customer service excellence is required.
Education
No specific educational qualification stated; relevant luxury retail or management experience is primary requirement.
Workplace
This position is based in Berlin, Berlin, Germany.
Benefits
Product allowance and discount, birthday day off, exclusive employee sales
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Boutique Manager», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.