Jimmy Choo Boutique Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 15, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo seeks a Boutique Supervisor in Berlin. Lead retail operations, inspire teams, and deliver luxury customer service.
Role & Responsibilities
- Engage and motivate the team to achieve sales targets and key performance indicators
- Maintain exceptional standards of customer service aligned with Jimmy Choo's luxury brand positioning
- Assist management with team training and professional development
- Manage the client database and implement customer loyalty strategies
- Oversee efficient daily operations of the boutique in compliance with company procedures and Retail Excellence standards
- Exemplify the glamorous, luxury lifestyle image of Jimmy Choo through personal presentation, conduct, and customer relationship management, while ensuring the team reflects this standard
- Support management in running day-to-day boutique operations including customer relations, team management, store administration, stock management, and visual merchandising
Qualifications
- Demonstrable leadership capabilities
- Sound knowledge of the luxury market
- Strong understanding of customer service principles and fashion industry standards
- Proven ability to manage retail operations and team performance
Skills
Experience
Demonstrated experience in luxury retail management or a supervisory role within a high-end fashion environment is preferred. Candidates should exhibit a proven track record of successfully leading teams and driving sales performance in a luxury retail setting.
Education
Secondary education; further training or certification in retail management, customer service, or related disciplines is advantageous.
Workplace
This position is based in Berlin, Berlin, Germany.
Benefits
Product allowance and discount, birthday day off, exclusive employee sales
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Assistant Store Manager», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.