- Location
- St. Moritz Grisons Switzerland
- Employment
- Seasonal
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Jil Sander
Jil Sander, a distinguished name in the luxury fashion industry, is renowned for its commitment to design, quality, and functionality. As part of the OTB Fashion Group, Jil Sander offers a progressive and experimental approach to fashion, creating an enduring wardrobe that seamlessly blends contrasting elements. The brand, established in 1968 by Mrs. Jil Sander and currently directed by Simone Bellotti, is celebrated for its collaborations with artists and artisans, enhancing its visionary depth.
Jil Sander is seeking a Client Advisor for its seasonal boutique in St. Moritz. The role focuses on personalised in-store service, customer relationship management and achieving individual and store sales goals; flexible availability, including weekends and holidays, is required.
Role & Responsibilities
- Welcome customers and provide an excellent in-store experience, identifying their needs and expectations and sharing relevant product and trend information.
- Build and maintain effective one-to-one customer relationships, including through digital tools.
- Maintain accurate records of key customer account activities, including contact names, special delivery requirements, product preferences, outstanding price quotes, previous order history and follow-up information related to closing sales.
- Demonstrate brand and product knowledge gained through the training programme, and stay informed about the luxury environment and competitors.
- Achieve personal and store sales goals by managing customer accounts throughout the sales cycle and purchase process.
- Respond to direct and indirect product enquiries and seek to convert them into sales.
Qualifications
- Strong communication skills in English, including verbal, in-person, email and SMS communication, and the ability to handle clients with personal care and empathy.
- Strong attention to detail.
- Results-driven and customer-focused.
- Time management.
- Problem-solving.
- Omni-channel retail orientation.
- Flexible availability, including weekends and holidays.
- BOH knowledge.
- Proactivity, enthusiasm and fashion knowledge.
Skills
Experience
3–4 years of experience in luxury fashion.
Workplace
This position is based in St. Moritz, Grisons, Switzerland.
Explore jobs in Grisons or in Switzerland.
Culture
Jil Sander fosters an international and dynamic work environment where creativity and innovation are at the forefront. The company values collaboration and cross-functional teamwork, encouraging employees to contribute to the brand's vision and success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jil Sander, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Consultant», «Client Relations Advisor», «Sales Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.