Jil Sander Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €30,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 25, 2026
About Jil Sander
Jil Sander, a distinguished name in the luxury fashion industry, is renowned for its commitment to design, quality, and functionality. As part of the OTB Fashion Group, Jil Sander offers a progressive and experimental approach to fashion, creating an enduring wardrobe that seamlessly blends contrasting elements. The brand, established in 1968 by Mrs. Jil Sander and currently directed by Simone Bellotti, is celebrated for its collaborations with artists and artisans, enhancing its visionary depth.
Jil Sander seeks a Client Advisor for its Milan boutique. Lead luxury sales, build client relationships and exceed targets. €30,000+ annual salary.
Role & Responsibilities
- Deliver an exceptional luxury experience by welcoming clients with professionalism, warmth and genuine care
- Represent and communicate Jil Sander's values, heritage and aesthetic vision through every client interaction
- Build long-term relationships based on trust, loyalty and personalized service, creating memorable experiences that encourage repeat business
- Develop in-depth understanding of each client's lifestyle, preferences and wardrobe needs to provide tailored styling advice
- Demonstrate outstanding selling abilities by confidently guiding clients through the entire sales journey, identifying opportunities for cross-selling and up-selling
- Consistently achieve and exceed individual and boutique sales targets through proactive client development and business generation
- Maintain active client portfolio using CRM tools, ensuring regular outreach, appointment setting, follow-up communications and after-sales service
- Actively generate new business opportunities by acquiring new clients and strengthening relationships with existing ones
- Maintain accurate customer information including purchase history, product preferences, wish lists and special requests
- Demonstrate exceptional product knowledge across all categories whilst monitoring luxury market trends and competitors
- Collaborate with the boutique team to achieve common objectives and contribute to a positive, high-performing environment
- Ensure impeccable visual standards and product presentation reflecting the excellence expected from Jil Sander
Qualifications
- Minimum 3–5 years' experience in luxury fashion retail
- Proven track record of achieving and exceeding sales and client development objectives
- Excellent clienteling and CRM management skills
- Strong understanding of luxury customer expectations and high-end service standards
- Strong digital and omnichannel mindset
- Excellent organizational skills and attention to detail
- Back-of-house operational knowledge is considered an advantage
- Availability to work weekends and public holidays
Skills
Experience
Minimum 3–5 years' experience in luxury fashion retail with a proven track record of achieving and exceeding sales and client development objectives. Demonstrated expertise in building and maintaining client portfolios whilst consistently delivering commercial excellence in high-end retail environments.
Education
Not specified
Workplace
This position is based in Milan, Lombardy, Italy.
Compensation
The base compensation for this position is EUR 30,000 per annum.
Benefits
€8.00 meal vouchers; company welfare benefits; National Collective Bargaining Agreement (Textile Industry) applies
Culture
Jil Sander fosters an international and dynamic work environment where creativity and innovation are at the forefront. The company values collaboration and cross-functional teamwork, encouraging employees to contribute to the brand's vision and success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jil Sander, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Consultant», «Fashion Advisor», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.