Jil Sander Client Advisor
Jil Sander seeks a Client Advisor in Ibiza for a temporary pop-up role; deliver luxury service, manage stock and achieve sales targets.
Overview
Jil Sander is an international luxury fashion house recognised for its minimalist aesthetic, precision tailoring and material-led approach. The brand marries technological innovation with artisanal craft to produce refined apparel and accessories for women and men. Jil Sander operates within the OTB Fashion Group and maintains a reputation for disciplined design, collaborative artistic projects and understated luxury.
Role & Responsibilities
- Deliver an exceptional in-store experience by welcoming clients, identifying needs and providing expert product advice.
- Develop and sustain personalised one-on-one client relationships using in-store and digital touchpoints.
- Maintain accurate customer account records (contacts, preferences, delivery instructions, order history and follow-ups) and use them to cultivate repeat business.
- Demonstrate thorough brand and product knowledge and stay informed about market and competitor activity.
- Meet individual and store sales objectives by managing customer interactions through all stages of the sales cycle and converting enquiries into sales.
- Process transactions and payments with precision and discretion.
- Ensure visual merchandising and store standards meet luxury presentation requirements.
- Collaborate with store colleagues to optimise operations and enhance the client experience.
- Manage stock activity according to store manager guidance, including deliveries, transfer requests and stock checks.
Qualifications
- Previous experience in luxury retail preferred; junior candidates with strong learning attitude and responsibility considered.
- Fluent English (verbal and written) required.
- Working knowledge of back-of-house (BOH) operations.
- Proactive, enthusiastic and resilient with strong fashion awareness.
- Excellent communication skills, polished presentation and professional grooming.
- Flexible availability including weekends and holidays; strong sales orientation and ability to work autonomously.
Skills
Experience
Previous experience in luxury or premium retail is preferred. Candidates with less experience but a pronounced commercial attitude, rapid learning capability and strong responsibility may be considered.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Ibiza, Balearic Islands, Spain, within easy reach of Barcelona. Cerulean lists 23 open roles in Ibiza, including 1 posted recently. The broader Balearic Islands area accounts for 30 active listings on Cerulean, 1 of which are new. In Spain as a whole, Cerulean currently features 285 open positions, with 17 posted this week.
Culture
Jil Sander cultivates a disciplined, design-driven workplace that values precision, material excellence and artistic collaboration. The brand's culture emphasises understated sophistication, attention to detail and a commitment to craft, offering a measured yet creative retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.