Jil Sander Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 28, 2026

About Jil Sander

Jil Sander, a distinguished name in the luxury fashion industry, is renowned for its commitment to design, quality, and functionality. As part of the OTB Fashion Group, Jil Sander offers a progressive and experimental approach to fashion, creating an enduring wardrobe that seamlessly blends contrasting elements. The brand, established in 1968 by Mrs. Jil Sander and currently directed by Simone Bellotti, is celebrated for its collaborations with artists and artisans, enhancing its visionary depth.

Jil Sander seeks a Client Advisor in Berlin. Join a prestigious luxury fashion brand as a sales professional with a passion for design, quality, and client engagement.

Role & Responsibilities

  • Welcome customers and deliver an exceptional in-store experience while identifying individual needs and expectations
  • Provide comprehensive product information, current trends, and brand expertise to clients
  • Develop and maintain one-on-one client relationships using both in-person and digital engagement tools
  • Maintain accurate records of customer account activities, including contact information, preferences, order history, and follow-up information
  • Demonstrate in-depth brand and product knowledge based on provided training and maintain awareness of luxury market trends and competitor positioning
  • Achieve personal and store sales targets by effectively managing client accounts through all stages of the sales cycle and purchase process

Qualifications

  • 3–4 years of demonstrated experience in luxury fashion retail
  • Fluent German communication skills (verbal, written, email, and SMS)
  • Strong attention to detail and results-driven orientation
  • Back-of-house (BOH) operational knowledge
  • Proven customer service excellence with empathy and personal care
  • Omni-channel retail experience

Skills

Luxury fashion product knowledge Customer relationship management Point-of-sale and digital retail systems Problem-solving and conflict resolution Time management and organizational skills Multichannel sales execution Communication and interpersonal skills

Experience

3–4 years of experience in luxury fashion retail, with demonstrated ability to manage customer relationships across multiple touchpoints and achieve sales targets.

Workplace

The successful candidate will be located in Berlin, Berlin, Germany.

Culture

Jil Sander fosters an international and dynamic work environment where creativity and innovation are at the forefront. The company values collaboration and cross-functional teamwork, encouraging employees to contribute to the brand's vision and success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jil Sander, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Advisor», «Fashion Consultant», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jil Sander

Jil Sander Client Advisor

Berlin, Germany

Continue to the application.