Jaeger LeCoultre Senior Sales Associate
Jaeger‑LeCoultre seeks a Senior Sales Associate at Harrods, London to drive boutique sales and cultivate high‑value client relationships.
Overview
Jaeger‑LeCoultre is a renowned Swiss haute horlogerie maison celebrated for technical innovation and artisanal craftsmanship. As part of the Richemont group, the brand operates a global network of boutiques and counters in premium retail destinations, combining heritage watchmaking with a client‑centric luxury retail experience.
Role & Responsibilities
- Achieve and exceed boutique sales targets through proactive prospecting, personalised client engagement and strategic upselling.
- Cultivate and manage a portfolio of high‑net‑worth and VIP clients with tailored clienteling, follow‑up and after‑sales support.
- Demonstrate authoritative product knowledge across Jaeger‑LeCoultre collections and convey technical horological expertise confidently to clients.
- Represent the brand in the Harrods environment, ensuring impeccable presentation, visual merchandising standards and boutique operations.
- Coordinate with after‑sales, service and CRM teams to manage repairs, warranties and bespoke client requests while safeguarding client confidentiality.
- Complete daily administrative tasks including sales reporting, stock reconciliation, cash handling and compliance with company policies.
Qualifications
- Proven commercial track record in luxury retail, ideally within watches, fine jewellery or premium timepieces.
- Deep knowledge of haute horlogerie terminology, movements and brand heritage, or demonstrable ability to acquire this rapidly.
- Outstanding interpersonal and negotiation skills with a polished, client‑facing demeanour appropriate for a flagship location.
- High standards of personal presentation, discretion and professionalism in dealings with affluent clientele.
Skills
Experience
Several years of front‑line experience in luxury retail, preferably within watches or jewellery and with exposure to flagship stores or premium department stores such as Harrods.
Education
Secondary education required; professional training or qualifications in luxury retail, sales or horology preferred.
Workplace
The role is situated in London, England, UK. There are currently 435 open positions in London on Cerulean, with 17 added recently. Within England, Cerulean currently features 543 open roles, including 18 recent additions. Across UK, Cerulean lists 570 open roles — 19 of them newly added.
Culture
The workplace emphasises rigorous craftsmanship, product excellence and refined client service rooted in Jaeger‑LeCoultre’s watchmaking heritage. Colleagues operate in a collaborative, detail‑oriented boutique environment where professional development and product training are prioritised to sustain the maison’s reputation for excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.