Jaeger-LeCoultre Head of Operations

About Jaeger-LeCoultre

Jaeger-LeCoultre, founded in 1833 in the Vallée de Joux, is one of Switzerland’s most revered watchmaking manufactures and a maison defined by invention, precision, and discreet elegance. As an employer, it offers a rare environment where artisans, engineers, designers, and commercial talents collaborate across more than 180 specialist skills, from movement development and grand complications to métiers d’art and client experience. Within the Richemont group, the maison combines heritage with international reach, encouraging rigorous craftsmanship, continuous learning, and respect for time as both a technical measure and a cultural value. Its teams contribute to enduring creations shaped by excellence, curiosity, and shared responsibility.

Role & Responsibilities

• Define, refine and implement regional stock strategy in line with business ambitions.
• Partner with Markets, HQ, Commercial and Marketing teams to improve operational accuracy and efficiency.
• Manage the region’s overall sales forecasting process.
• Collaborate with Commercial, Finance and Marketing to align forecasts with budgets, collection strategy and launch strategy.
• Ensure sales forecast accuracy as a key KPI.
• Deploy assortment and auto-replenishment strategies across the network for the core range.
• Define implementation strategies for new products and ensure flawless execution.
• Prioritize allocation choices during periods of scarcity and shortages.
• Organize and execute the circulation of travelling collections for high-end pieces.
• Conduct regional sales and stock reporting, analysis and business intelligence.
• Lead monthly regional meetings to align Marketing and Sales on current situations.
• Define and drive collaborative action plans.
• Lead and deploy strategic projects for the region and markets to optimize operational organization and workflows, improving business performance and efficiency.
• Challenge the status quo and support markets’ operations teams in identifying opportunities for improvement and developing effective solutions.

Qualifications

• Proven experience as a supply chain manager or in a similar managerial role.
• In-depth knowledge of supply chain principles, inventory control and planning systems.
• Bachelor’s or master’s degree in supply chain or equivalent.
• Strong analytical skills and mindset.
• Strong interpersonal and communication skills, with the ability to manage complex projects efficiently and influence or lead sessions with retail and commercial experts.
• Self-motivated, able to work autonomously and collaboratively, with strong organizational skills.
• Ideally, experience or knowledge of SAP.
• Business proficiency in spoken and written English; mastery of another European language is a plus.

Skills

Experience

Proven experience as a supply chain manager or in a similar managerial role.

Education

Bachelor’s or master’s degree in supply chain or equivalent.

Culture

Jaeger-LeCoultre fosters a culture rooted in exceptional watchmaking savoir-faire, precision, and a deep respect for its heritage in the Vallée de Joux. As an employer, the Maison encourages collaboration between artisans, engineers, and creative talents, offering an environment where innovation and mastery are pursued with patience, rigor, and elegance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.