Jaeger LeCoultre Engineering Intern — After‑Sales Continuous Improvement
- Location
- Employment
- Internship
- Seniority
- Intern
- Industry
- Fine Watches & Horology
- Posted
- Apr 24, 2026
About Jaeger LeCoultre
Jaeger‑LeCoultre is a renowned Swiss manufacture celebrated for haute horlogerie, technical innovation and artisanal craftsmanship. As part of the Richemont group, the maison combines traditional watchmaking ateliers with advanced engineering and quality standards, offering a workplace where precision, continual improvement and long‑term skill development are central.
Jaeger‑LeCoultre — Engineering Intern (After‑Sales Continuous Improvement) in Le Sentier, Switzerland.
Role & Responsibilities
- Support identification, definition and delivery of continuous‑improvement projects across after‑sales (service & repairs) operations.
- Map and analyse service workflows, cycle times and failure modes to identify waste and bottlenecks.
- Apply Lean and DMAIC methodologies to drive process optimisation, standardisation and error‑proofing (mistake‑proofing) initiatives.
- Conduct root‑cause analyses (5 Whys, Ishikawa) and FMEA assessments to reduce rework and improve repair quality.
- Collect, clean and analyse operational KPIs; build dashboards and present findings to stakeholders.
- Coordinate cross‑functional workstreams with watchmakers, quality, logistics and customer service to pilot solutions.
- Draft new or revised SOPs and contribute to training materials for technical teams.
- Monitor implemented improvements and prepare regular status reports and management presentations.
Qualifications
- Enrolled in an engineering programme (mechanical, industrial, manufacturing engineering or equivalent) at bachelor’s or master’s level.
- Strong analytical aptitude with coursework or project experience in process engineering or operations management.
- Familiarity with Lean principles and continuous‑improvement methods; formal Six Sigma training is an advantage.
- Ability to synthesise quantitative data into clear recommendations and professional presentations.
- Interest in precision manufacturing or watchmaking and a hands‑on, detail‑oriented approach.
- Effective communicator with collaborative mindset; ability to work within multilingual, cross‑disciplinary teams.
Skills
Experience
Internship level: currently enrolled engineering student with prior internships or project experience in manufacturing, operations or continuous‑improvement projects preferred; no extensive professional experience required.
Education
Currently pursuing a degree in Mechanical, Industrial, Manufacturing Engineering or a closely related engineering discipline (bachelor’s or master’s level).
Workplace
This position is based in Le Sentier, Vaud, Switzerland, within easy reach of Lausanne.
Culture
The workplace emphasizes meticulous craftsmanship, technical excellence and iterative innovation rooted in centuries of watchmaking tradition. Teams operate in a collaborative, apprenticeship‑style environment where cross‑disciplinary learning and precision are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jaeger LeCoultre, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «After‑Sales Continuous Improvement Intern», «Service Operations Improvement Intern», «Continuous Improvement Engineer Intern — After‑Sales», «Operational Excellence Intern — Service & Repairs», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.