Jaeger-LeCoultre CRM Activation Intern
- Location
- Geneva Geneva Switzerland
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Sep 30, 2026
About Jaeger-LeCoultre
Jaeger-LeCoultre, founded in 1833 in the Vallée de Joux, is one of Switzerland’s most revered watchmaking manufactures and a maison defined by invention, precision, and discreet elegance. As an employer, it offers a rare environment where artisans, engineers, designers, and commercial talents collaborate across more than 180 specialist skills, from movement development and grand complications to métiers d’art and client experience. Within the Richemont group, the maison combines heritage with international reach, encouraging rigorous craftsmanship, continuous learning, and respect for time as both a technical measure and a cultural value. Its teams contribute to enduring creations shaped by excellence, curiosity, and shared responsibility.
Jaeger-LeCoultre, the renowned Vallée de Joux watchmaking manufacture, seeks a 6-month CRM Activation Intern to join its dynamic team in Geneva beginning March 2026. The intern will coordinate with global markets to align local initiatives with overarching CRM strategy, collaborate with activation and product teams to finalize deliverables, and support the production and testing of multi-channel communications (email, SMS, MMS, WhatsApp). This role offers hands-on experience in clienteling tool deployment and customer engagement strategy within a prestigious luxury watchmaking environment.
Role & Responsibilities
- Coordinate with markets and provide support for local needs in alignment with global CRM strategy
- Collaborate with activation and product teams to collect and finalize deliverables including translations, visuals, and GIFs
- Produce and test multi-channel communications including emails, SMS, MMS, and WhatsApp, and assist with implementation of activations such as clienteling and newsletters
- Support the CRM team in deploying and leveraging the Clienteling tool and strategy in collaboration with the Client Activation Manager across boutiques and customer relationship centers
Qualifications
- Currently enrolled in a Master's program, seeking an internship beginning September
- Fluent in English and French with excellent written communication skills in both languages
- Proficient in Word, Excel, and PowerPoint
- Strong project management and analytical thinking capabilities
- Experience with Salesforce Service Cloud or Marketing Cloud (preferred)
Skills
Experience
Seeking a candidate currently enrolled in a Master's degree program and available for a 6-month internship beginning March 2026.
Education
Currently pursuing a Master's degree
Workplace
This position is based in Geneva, Geneva, Switzerland.
Benefits
Excellent working conditions, attractive benefits, exposure to luxury watchmaking heritage, mentorship from engaged and dedicated team members, practical insights into various business areas within a prestigious manufacture.
Culture
Jaeger-LeCoultre fosters a culture rooted in exceptional watchmaking savoir-faire, precision, and a deep respect for its heritage in the Vallée de Joux. As an employer, the Maison encourages collaboration between artisans, engineers, and creative talents, offering an environment where innovation and mastery are pursued with patience, rigor, and elegance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jaeger-LeCoultre, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Relationship Management Intern», «CRM Support Specialist Intern», «Client Activation Intern», «Marketing Automation Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.