Jaeger-LeCoultre Brand Experience Coordinator

About Jaeger-LeCoultre

Jaeger-LeCoultre, founded in 1833 in the Vallée de Joux, is one of Switzerland’s most revered watchmaking manufactures and a maison defined by invention, precision, and discreet elegance. As an employer, it offers a rare environment where artisans, engineers, designers, and commercial talents collaborate across more than 180 specialist skills, from movement development and grand complications to métiers d’art and client experience. Within the Richemont group, the maison combines heritage with international reach, encouraging rigorous craftsmanship, continuous learning, and respect for time as both a technical measure and a cultural value. Its teams contribute to enduring creations shaped by excellence, curiosity, and shared responsibility.

Jaeger-LeCoultre seeks a Brand Experience Coordinator to support brand events, retail activations, Manufacture visits, VIC experiences, and related administrative and logistical work. The role requires a bachelor’s degree and initial relevant experience in luxury marketing, hospitality, or a similar field; the expected salary is $32–$35 per hour.

Role & Responsibilities

• Assist with planning and executing brand events, activations, and client experiences, including exhibitions, travelling collections, VIC dinners, and other events.
• Coordinate with Sales, Visual Merchandising, CRM, Logistics, PR, and Retail teams to ensure seamless event execution, supporting production, logistics, security, and other needs.
• Assist in developing thematic experiences and related tools across watchmaking, artistic, culinary, and other experience themes, in line with HQ guidelines.
• Support the development of marketing collateral and client tools, from production through final delivery.
• Liaise with HQ Client Experience, Trade Marketing, and Event teams, as well as suppliers and external vendors.
• Help consolidate brand experience toolboxes, storytelling, guidelines, and post-event reports.
• Follow procurement guidelines when selecting vendors and support new-vendor onboarding as needed.
• Coordinate the shipment of materials from warehouses to event sites as needed.
• Assist with planning and implementing retail activations.
• Support retail activation implementation and delivery of tools to boutiques.
• Help consolidate toolboxes, storytelling, guidelines, and retail activation reports.
• Assist with planning, follow-up, and consolidation of agendas for Manufacture visits and VIC experiences.
• Support bookings for flights, transportation, hotels, restaurants, activities, and gifts, working with travel agencies, vendors, and concierges.
• Support invoice processing and project budget tracking.
• Help maintain and organize internal invoicing records.
• Coordinate logistics, mailings, and orders of materials or tools for shipment or delivery.
• Help organize and update the allocation, inventory, and dispatch of marketing collateral and gifts.
• Support agendas, reservations, security, and travel coordination as needed.

Qualifications

• Bachelor’s degree in marketing, communications, or a related field.
• First related experience in marketing, hospitality, or a similar role in the luxury field.
• Interest in the luxury industry, brand experience, and client treatment.
• Flexible schedule and ability to work outside regular business hours.
• Strong written and verbal communication skills in English.
• Exceptional organizational skills and ability to manage multiple tasks simultaneously.
• Ability to work effectively both independently and collaboratively.
• Attentive to detail, dynamic, agile, and passionate.
• Excellent communication and verbal skills.
• Problem-solving ability, flexibility, and a business-focused approach.

Skills

Experience

First related experience in marketing, hospitality, or a similar role in the luxury field.

Education

Bachelor’s degree in marketing, communications, or a related field.

Workplace

Compensation

The base compensation for this position ranges from USD 32 to USD 35 per hour.

Benefits

Medical, dental, and vision programs; health savings and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement; paid time off; and volunteer time off.

Culture

Jaeger-LeCoultre fosters a culture rooted in exceptional watchmaking savoir-faire, precision, and a deep respect for its heritage in the Vallée de Joux. As an employer, the Maison encourages collaboration between artisans, engineers, and creative talents, offering an environment where innovation and mastery are pursued with patience, rigor, and elegance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.