- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Jacquemus
Founded in 2009 by Simon Porte Jacquemus, Jacquemus is a Paris-based fashion house whose distinctive vision draws on the light, landscapes and spirit of his native Provence. Celebrated for sculptural silhouettes, expressive runway presentations and signature accessories, the brand brings a playful, personal sensibility to contemporary luxury. As an employer, Jacquemus unites creative, technical and commercial expertise across fashion, leather goods, retail and brand communication. Its strong visual identity and international reach offer a compelling setting for professionals drawn to bold storytelling, exacting execution and the challenge of translating a founder’s singular perspective into a coherent global brand experience.
Jacquemus is seeking a Team Manager for its Milan department store location to lead sales-floor performance, team development, client experience, stock management and visual standards in a fast-paced, seasonal retail environment. This is a permanent contract.
Role & Responsibilities
- Lead, motivate and inspire the team on the sales floor, fostering a positive, energetic and high-performing team spirit.
- Coach and develop Client Advisors through regular feedback, on-the-spot coaching and role modelling.
- Maintain team engagement, energy and alignment with Jacquemus’ values throughout the season.
- Support onboarding and training for new team members to ensure rapid integration and operational efficiency.
- Act as a strong link between the team and store management.
- Lead by example in delivering warm, personalized and memorable client experiences.
- Ensure a consistent, elevated service level tailored to an international and demanding seasonal clientele.
- Support the team in developing strong clienteling habits and building long-term client relationships.
- Be actively present on the floor during peak hours to drive engagement, conversion and client satisfaction.
- Drive sales performance and contribute to store targets through active floor leadership.
- Monitor individual and team KPIs, ensuring regular follow-up and action plans.
- Encourage cross-selling, total looks and storytelling aligned with Jacquemus styling codes.
- Demonstrate agility and responsiveness in a high-traffic, fast-moving seasonal environment.
- Take ownership of stock management, ensuring accuracy, availability and optimal product flow.
- Oversee deliveries, stock organization, replenishment and inventory processes.
- Monitor stock levels and anticipate needs to support sales performance and visual standards.
- Prevent shrinkage and ensure compliance with stock procedures.
- Support inventory counts and guarantee data reliability.
- Ensure daily operations and company policies are followed rigorously and consistently.
- Ensure the store consistently reflects Jacquemus’ clean, sunny and effortlessly elegant aesthetic.
- Ensure visual merchandising standards are respected and maintained throughout the day.
- Proactively adapt floor organization to business needs and stock availability.
Qualifications
- Natural leader with strong interpersonal and communication skills.
- Proven experience in team supervision within a retail or premium environment.
- Strong operational mindset with solid experience in stock management.
- Passionate about fashion, styling and the Jacquemus universe.
- Energetic and agile, and comfortable in a fast-paced, seasonal context.
- Results-driven, hands-on and solution-oriented.
- Team player with a positive, motivating and demanding mindset.
- Comfortable with an international, high-expectation clientele.
Skills
Experience
Proven experience in team supervision within a retail or premium environment, with solid experience in stock management.
Workplace
The role is situated in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Culture
Jacquemus’s identity as an employer is shaped by its founder’s distinctive vision, combining contemporary fashion with the warmth and spontaneity of its southern French roots. Its creative environment places bold ideas and a coherent brand identity at the forefront, pairing playful storytelling with exacting attention to product and image.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.