- Location
- Crans-Montana Valais Switzerland
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Jacquemus
Founded in 2009 by Simon Porte Jacquemus, Jacquemus is a Paris-based fashion house whose distinctive vision draws on the light, landscapes and spirit of his native Provence. Celebrated for sculptural silhouettes, expressive runway presentations and signature accessories, the brand brings a playful, personal sensibility to contemporary luxury. As an employer, Jacquemus unites creative, technical and commercial expertise across fashion, leather goods, retail and brand communication. Its strong visual identity and international reach offer a compelling setting for professionals drawn to bold storytelling, exacting execution and the challenge of translating a founder’s singular perspective into a coherent global brand experience.
The Team Manager represents Jacquemus, leads and develops the boutique team, and helps drive commercial performance and an exceptional client experience. The role covers sales-floor leadership, coaching, clienteling, visual merchandising and store operations; it is a permanent executive-status position and is not provided with accommodation.
Role & Responsibilities
- Help achieve and exceed performance targets by identifying and activating levers to optimise revenue, productivity and customer satisfaction.
- Analyse results and initiate targeted actions to maximise performance.
- Maintain an active presence on the sales floor and coordinate activity to ensure a seamless, exceptional customer experience.
- Engage and guide the team around objectives while maintaining a positive, harmonious working environment.
- Organise schedules and adjust resources to match boutique priorities and customer traffic.
- Support team members through regular coaching and constructive feedback.
- Encourage talent development and strengthen team cohesion.
- Contribute to skills development through training on products, collections and the House’s codes.
- Implement a clienteling strategy to build lasting client relationships, anticipate expectations and personalise each interaction.
- Manage the client database, identify VIC clients and prospects, and ensure appropriate follow-up using CRM tools.
- Bring the team together around a proactive approach to strengthen loyalty and deliver a distinctive, memorable customer experience.
- Ensure visual merchandising standards are applied.
- Oversee stock management and availability in collaboration with the relevant teams.
- Help maintain an organised, efficient working environment and provide occasional support with operational matters.
- Represent the House’s values and image, fostering a culture of excellence, respect and commitment within the team.
Qualifications
- 3–5 years of experience managing sales teams, preferably in fashion and/or luxury.
- Strong commitment to service excellence and customer experience.
- Interest in fashion and enthusiasm for products.
- Dynamic, rigorous and able to motivate a team.
- Fluent French and professional English.
- Able to anticipate needs and take initiative.
Skills
Experience
3–5 years managing sales teams, preferably in fashion and/or luxury.
Workplace
The role is situated in Crans-Montana, Valais, Switzerland.
Explore jobs in Valais or in Switzerland.
Culture
Jacquemus’s identity as an employer is shaped by its founder’s distinctive vision, combining contemporary fashion with the warmth and spontaneity of its southern French roots. Its creative environment places bold ideas and a coherent brand identity at the forefront, pairing playful storytelling with exacting attention to product and image.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
