Jacquemus Operations Associate

About Jacquemus

Founded in 2009 by Simon Porte Jacquemus, Jacquemus is a Paris-based fashion house whose distinctive vision draws on the light, landscapes and spirit of his native Provence. Celebrated for sculptural silhouettes, expressive runway presentations and signature accessories, the brand brings a playful, personal sensibility to contemporary luxury. As an employer, Jacquemus unites creative, technical and commercial expertise across fashion, leather goods, retail and brand communication. Its strong visual identity and international reach offer a compelling setting for professionals drawn to bold storytelling, exacting execution and the challenge of translating a founder’s singular perspective into a coherent global brand experience.

Role & Responsibilities

• Ensure compliance with operational policies and procedures in partnership with Retail Operations, Supply, Sales Audit, and Architecture / Facilities HQ teams, and proactively suggest local procedural adaptations.
• Manage delivery timelines and potential delays in partnership with the HQ supply and logistics team to ensure timely product deliveries.
• Execute in-store operations and stock activities to maintain efficient processes and communication.
• Support application rollouts and updates to existing systems, including training stock and sales teams as needed to ensure understanding and compliance.
• Partner with management to train, coach, and lead store associates in operational tasks, including POS procedures, returns, alteration requests, and dry cleaning.
• Produce and maintain operational reports and records to ensure adherence to company policies and procedures.
• Continuously improve operational procedures and effectiveness.
• Conduct routine cycle counts, identify inventory discrepancies, and follow standard procedures to address them.
• Verify that merchandise and supply deliveries are accurate by matching quantities shipped and received against documentation for incoming and outgoing shipments, and report discrepancies to the relevant department.
• Oversee the annual physical inventory process and ensure losses remain below brand standards.
• Coordinate store maintenance and repairs with external vendors and contractors, escalating issues to the Architecture HQ team as needed.
• Ensure adequate security and that physical facilities comply with safety codes and ordinances.

Qualifications

• Strong organizational skills and attention to detail, with comfort managing processes and follow-up.
• Team spirit and the ability to collaborate closely with sales and visual merchandising teams.
• Reactivity and initiative, particularly during periods of high commercial activity.
• Problem-solving ability.
• Fluent English.

Skills

Culture

Jacquemus’s identity as an employer is shaped by its founder’s distinctive vision, combining contemporary fashion with the warmth and spontaneity of its southern French roots. Its creative environment places bold ideas and a coherent brand identity at the forefront, pairing playful storytelling with exacting attention to product and image.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.