- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 13, 2026
About IWC
IWC Schaffhausen is a Swiss luxury watch manufacturer and member of the Richemont group. The brand combines precision engineering with refined craftsmanship and operates within an international luxury ecosystem where supply‑chain integrity, regulatory compliance and attention to detail are paramount.
The Deputy Boutique Manager supports boutique performance and team development while driving client acquisition, business development and IWC Schaffhausen’s presence in Munich. The role focuses on building relationships in the local luxury and high-net-worth community, representing the Maison at external events and delivering excellent boutique operations.
Role & Responsibilities
- Leverage established connections within Munich’s luxury and high-net-worth community to attract new clients, build relationships and drive business growth; make client acquisition and outreach a primary objective.
- Represent IWC Schaffhausen outside the boutique by attending events, engaging with the local community and developing strategic partnerships.
- Identify and pursue new client acquisition opportunities, converting established connections into long-term client relationships and commercial success.
- Support the Boutique Manager in inspiring, coaching and developing a high-performing team; guide and motivate boutique staff.
- Drive sales performance, ensure operational efficiency and deliver exceptional luxury client experiences.
- Manage operational processes in a structured, organized and reliable manner.
Qualifications
- Established personal and professional connections in Munich, particularly within high-net-worth and luxury circles.
- Enjoy meeting new people, building connections and spending significant time outside the boutique to generate business; proactive networking and attending external events come naturally.
- Entrepreneurial mindset and a proven ability to develop new clients and business opportunities, with a strong drive for proactive client acquisition.
- Excellent team leadership skills and the ability to motivate, guide and develop others.
- Structured, efficient and results-oriented approach, ensuring reliability across operational processes.
- Charismatic, engaging and empathetic, with high emotional intelligence and the ability to build relationships and win people over.
- Proven track record in luxury retail, hospitality or a comparable premium segment; previous leadership experience is preferred.
- Fluent in German and English.
Skills
Experience
A proven track record in luxury retail, hospitality or a comparable premium segment; previous leadership experience is preferred.
Workplace
The successful candidate will be located in Munich, Bavaria, Germany.
Explore jobs in Bavaria or in Germany.
Culture
IWC fosters a precision‑driven, craftsmanship‑led culture where technical excellence and regulatory rigour are valued. The workplace emphasizes cross‑functional collaboration, international exposure and continuous improvement within a heritage luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.