- Employment
- Temporary
- Seniority
- Senior
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fine Watches & Horology
- Posted
- Oct 27, 2026
About IWC
IWC Schaffhausen is a Swiss luxury watch manufacturer and member of the Richemont group. The brand combines precision engineering with refined craftsmanship and operates within an international luxury ecosystem where supply‑chain integrity, regulatory compliance and attention to detail are paramount.
IWC seeks a Client Advisor in Seoul to manage sales channels and complex customer and partner relationships, negotiate solutions and contracts, and oversee performance, CRM and compliance. The role also develops product education and provides general supervision to junior colleagues; it is full-time and temporary.
Role & Responsibilities
- Manage a sales channel, such as direct, online or retail sales, and develop and implement strategies aligned with business objectives.
- Identify business opportunities, set sales targets and monitor performance against sales goals.
- Manage channel-partner relationships, negotiate contracts, and provide partners with training and support.
- Develop relationship-management plans for complex potential customer accounts, building connections with relevant decision-makers and influencers and facilitating information flow and issue resolution.
- Set objectives for sales calls; prepare and deliver presentations tailored to customer decision-makers and influencers; gather and analyze relevant information; and secure agreement on customer requirements.
- Build a professional network and represent the organization at industry events to gather market intelligence and strengthen the visibility and reputation of the organization, its products and services.
- Configure complex product and service solutions and contractual terms to meet customers’ medium- and long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within commercial parameters, or review and authorize non-standard team proposals, escalating issues as needed.
- Manage pricing and terms projects and negotiate pricing and terms with strategic external partners.
- Oversee designated business performance metrics, ensuring alignment with financial goals and objectives.
- Manage a contract portfolio and negotiate service-level agreements; plan, coordinate and supervise activities relating to major contracts.
- Oversee CRM system implementation and maintenance within the area of responsibility, identifying and communicating opportunities for improvement.
- Implement and oversee compliance management for designated external partners.
- Develop product education courses to address identified needs, improve performance and meet business requirements.
- Serve as a subject matter expert in technology, policy, regulation or operational management; maintain external accreditations and current knowledge of regulations and industry best practices through continuing professional development, conferences and specialist media.
- Conduct all activities in accordance with the company’s diversity and inclusion guidelines.
- Provide general supervision to more junior colleagues.
Qualifications
- Master’s degree or equivalent level of education.
- Extensive experience enabling the job holder to handle most situations and advise others.
- Experience in the general supervision of more junior colleagues.
Skills
Experience
Extensive experience enabling the job holder to handle most situations and advise others; experience in the general supervision of more junior colleagues.
Education
Master’s degree or equivalent level of education.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
IWC fosters a precision‑driven, craftsmanship‑led culture where technical excellence and regulatory rigour are valued. The workplace emphasizes cross‑functional collaboration, international exposure and continuous improvement within a heritage luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like IWC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relationship Advisor», «Luxury Sales Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.