- Location
- 1 Bass Pro Mills Drive (View map)Vaughan L4K 5W4Canada
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Store Manager at HUGO BOSS’s Vaughan Mills store leads sales, store operations, team development, recruitment, and Health and Safety compliance while delivering an exceptional customer experience. This is a full-time, unlimited-term role requiring five years of specialty retail management experience; a four-year degree is preferred. Benefits include monthly bonuses, health and wellness benefits, earned vacation and sick time, company-paid holidays, and an employee discount.
Role & Responsibilities
- Create an exceptional shopping experience and represent HUGO BOSS positively through compelling merchandise presentations and effective operational strategies.
- Train and develop staff, deliver exceptional customer service, drive business with the merchant group, and resolve problems.
- Achieve sales and profitability results while managing profit and loss and controlling inventory.
- Build a goal-oriented selling culture focused on relationship selling, client development, and exceptional service.
- Ensure standard operating procedures are executed and policies are followed.
- Build community relationships through personal involvement, public relations events, and advertising opportunities.
- Manage personnel activities, including hiring, training, appraising, rewarding, motivating, and disciplining staff.
- Monitor performance, provide direction, and take corrective action when needed.
- Evaluate performance issues continuously and actively recruit candidates.
- Lead, motivate, develop, and inspire the team while fostering an empowered organization.
- Ensure Health and Safety requirements are met and empower store staff to uphold high standards in support of store management.
- Maintain knowledge of Health and Safety policies and procedures.
- Ensure Health and Safety documentation is accurately recorded and maintained.
Qualifications
- Bilingual in English and French.
- A four-year degree is preferred.
- Five years of specialty retail management experience.
- Excellent organizational, analytical, time-management, and leadership skills.
- Strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
- Proficiency in Microsoft Office.
- Excellent knowledge of HUGO BOSS products.
- Strong consulting, negotiation, problem-resolution, mediation, and interpersonal skills.
Skills
Experience
5 years of specialty retail management experience.
Education
A four-year degree is preferred.
Workplace
This position is based in Vaughan, Ontario, Canada, within easy reach of Toronto.
Explore jobs in Ontario or in Canada.
Benefits
Monthly bonuses; health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.