- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS seeks a Store Manager for its BOSS Store at Plaza Las Americas in San Juan, Puerto Rico. The role leads store operations, sales performance, client experience, team development, recruitment, and Health and Safety compliance; it is full-time with an unlimited contract.
Role & Responsibilities
- Deliver an exceptional shopping experience and present HUGO BOSS merchandise to create a positive brand impression.
- Train and develop staff, provide exceptional customer service, drive business with the merchant group, and resolve problems.
- Achieve sales and profit objectives and manage loss prevention and inventory control.
- Build a goal-oriented selling culture focused on relationship selling, client-base development, and exceptional service.
- Ensure standard operating procedures are executed and policies are followed.
- Build community relationships through personal involvement, public relations events, and advertising opportunities.
- Manage personnel activities, including hiring, training, appraising, rewarding, motivating, and disciplining staff.
- Monitor performance, provide direction, and take corrective action when needed.
- Evaluate performance issues and actively recruit candidates.
- Lead, motivate, develop, and inspire the team while fostering an empowered organization.
- Ensure Health and Safety requirements are met and enable store staff to uphold high standards in this area.
- Maintain knowledge of Health and Safety policies and procedures.
- Ensure Health and Safety documentation is accurately recorded and maintained.
Qualifications
- A four-year degree is preferred.
- At least 5 years of specialty retail management experience.
- Excellent organizational, analytical, time-management, and leadership skills.
- Strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
- Proficiency in Microsoft Office.
- Excellent knowledge of HUGO BOSS products.
- Strong consulting, negotiation, problem-resolution, mediation, and interpersonal skills.
Skills
Experience
5 years of specialty retail management experience
Education
A four-year degree is preferred.
Workplace
The successful candidate will be located in San Juan, Puerto Rico, USA.
Explore jobs in Puerto Rico or in the USA.
Benefits
Health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount. Base pay is listed as a benefit.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.