- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Store Manager leads HUGO BOSS store operations in Richmond, British Columbia, delivering an exceptional shopping experience while driving sales, profitability, inventory control, and team performance. This is a full-time, unlimited-term role with responsibility for staff leadership, community engagement, and health and safety.
Role & Responsibilities
- Deliver an exceptional shopping experience and present HUGO BOSS merchandise to create a positive brand impression.
- Execute operational strategies that support positive operating profits.
- Train and develop staff, deliver exceptional customer service, drive business with the merchant group, and resolve problems through effective communication.
- Achieve sales and profit targets while managing profit and loss and controlling inventory.
- Build a goal-oriented selling culture focused on relationship selling, client-base development, and exceptional service.
- Ensure standard operating procedures are executed and policies are followed.
- Build community relationships through personal involvement, public relations events, and advertising opportunities.
- Manage staff activities, including hiring, training, appraising, rewarding, motivating, and disciplining employees.
- Monitor performance, provide direction, and take corrective action when needed.
- Evaluate performance issues and actively recruit candidates.
- Lead, motivate, develop, and inspire the team while fostering an empowered organization.
- Ensure health and safety requirements are met and empower store staff to uphold high standards in support of store management.
- Maintain knowledge of health and safety policies and procedures.
- Ensure health and safety documentation is accurately recorded and maintained.
Qualifications
- A BS college degree is preferred, or equivalent experience.
- Five years of specialty retail management experience.
- Strong customer service and selling experience.
- Independent, self-motivated, detail-oriented, with an entrepreneurial spirit.
- Strong business acumen, communication, and interpersonal skills.
- Excellent organizational, time-management, and analytical skills.
- Ability to process information and merchandise through computer and POS register systems.
- Ability to communicate with associates, guests, and management.
- Ability to work varied hours and days to oversee store operations.
- Proficiency in Microsoft Office.
- A high level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
Skills
Experience
5 years of specialty retail management experience
Education
BS college degree preferred, or equivalent experience
Workplace
The successful candidate will be located in Richmond, British Columbia, Canada, with easy access to Vancouver.
Explore jobs in British Columbia or in Canada.
Benefits
Health and wellness benefits; earned vacation and sick time; company-paid holidays; generous employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.