- Location
- 17 rue du Docteur Bouchut (View map)69003 LyonFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS is seeking a Store Manager for its La Part-Dieu boutique in Lyon to lead a team of around 20 and deliver excellent service and distinctive customer experiences. The role covers people leadership, stock and loss prevention, sales and financial performance, CRM and customer care, and compliance. This is a full-time, unlimited-term position.
Role & Responsibilities
- Lead, develop, coach and engage the team to ensure outstanding service and performance.
- Participate in recruitment and manage the team’s succession plan.
- Prepare and conduct one-to-one meetings and annual performance reviews.
- Deliver ongoing team training, including online training through University and sessions with the Retail Trainer.
- Support the team in managing merchandise and stock, including the store model, visual merchandising guidelines and collection training.
- Oversee loss-prevention operations.
- Ensure the store achieves its qualitative and quantitative objectives.
- Engage the team, implement action plans and monitor sales KPIs.
- Manage the profit and loss account, budget and payroll.
- Ensure CRM data is collected and maintained to a high standard.
- Coach the team on developing customer loyalty.
- Coordinate returns, after-sales service and complex customer transactions.
- Ensure compliance with internal procedures and company policies, including health and safety.
Qualifications
- Significant experience in team management and knowledge of HR fundamentals.
- Results- and target-oriented, with flexibility, adaptability and a sensitivity to retail, fashion and product.
- Strong leadership, communication, training and team-development skills, with the ability to unite a team around a shared goal.
- Motivated to learn and continuously improve.
- English proficiency is preferred.
Skills
Experience
Significant experience in team management.
Workplace
The role is situated in Lyon, Auvergne-Rhône-Alpes, France.
Explore jobs in Auvergne-Rhône-Alpes or in France.
Benefits
Career development and promotion opportunities in France and internationally; ongoing product, professional and technical training; exclusive collection discounts for employees and family, plus access to the VIP SHOP; Plan Epargne Entreprise and access to the SHIP programme, including the opportunity to purchase shares at a preferential price; family health insurance, meal vouchers and CSE benefits.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.