Hugo Boss Store Manager

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Lead an exclusive HUGO BOSS store, with disciplinary and professional responsibility for a dynamic, motivated team of 14.
• Recruit new employees and guide them through onboarding and coaching to build a strong team that embodies the company’s values.
• Manage the store and improve processes through targeted KPI analysis to achieve sales targets and ensure store success.
• Deliver an outstanding store presentation through compelling product displays and implementation of all visual merchandising guidelines.
• Enhance customer contact and CRM through product presentation, comprehensive advice and service, creating memorable shopping experiences and long-term customer relationships.

Qualifications

• Fluent German and English; an additional foreign language is preferred.
• Strong sales orientation and organizational skills, with the ability to stay on top of operations and prioritize customer needs.
• A strong affinity for the sales floor and a hands-on approach, with the ability to motivate the team to high performance.
• Confident demeanour, positive presence and empathy, with the ability to create a welcoming customer experience and act as an inspiring role model for the team.
• Digital affinity and solid computer skills, including MS Office applications; SAP is preferred.

Skills

Experience

At least 2–3 years of relevant leadership experience in fashion retail or a comparable position.

Education

Completed vocational training in retail business, such as training as a retail salesperson, or an equivalent qualification.

Benefits

Competitive remuneration and additional benefits, including holiday and Christmas pay, a subsidized Deutschlandticket, an annual clothing allowance, occupational pension provision, and participation in the SHIP share program; Made for Me individual time-off program; up to 36 days of annual leave for full-time employees; high-end teamwear; on-the-job training and training through HUGO BOSS University; employee discounts and Family & Friends Days.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.