- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $90,000–100,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The HUGO BOSS Store Manager leads retail operations at the BOSS Citadel Outlets in Commerce, California, overseeing sales, inventory, customer experience, staff development, recruitment, community engagement, and Health & Safety. This is a full-time, unlimited position with an expected base salary range of $90,000–$100,000; offers are typically below the top of the range and depend on relevant skills, training, experience, education, certifications, market, and organizational factors.
Role & Responsibilities
- Deliver an exceptional shopping experience and convey a positive impression of HUGO BOSS.
- Showcase the brand through engaging merchandise presentations and execute operational strategies that support positive operating profits.
- Train and develop staff, provide exceptional customer service, drive business with the merchant group, and resolve problems through effective communication.
- Achieve positive results in sales, profit and loss management, and inventory control.
- Build a goal-oriented selling culture focused on relationship selling, developing a client base, and exceptional service.
- Ensure standard operating procedures are executed and policies are followed.
- Build community relationships through personal involvement, PR events, and advertising opportunities.
- Manage personnel activities, including hiring, training, appraising, rewarding, motivating, and disciplining staff.
- Monitor performance, provide direction, and take corrective action when needed.
- Evaluate and respond to performance issues, and actively recruit candidates.
- Lead, motivate, develop, and inspire the team while fostering an empowered organization.
- Ensure Health & Safety requirements are met and empower store staff to uphold high standards, supporting store management in this area.
- Maintain knowledge of Health & Safety policies and procedures.
- Ensure Health & Safety documentation is accurately recorded and maintained.
Qualifications
- Four-year degree preferred.
- Five years of specialty retail management experience.
- Excellent organizational, analytical, time-management, and leadership skills.
- Strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
- Proficient in Microsoft Office.
- Excellent knowledge of HUGO BOSS products.
- Strong consulting, negotiation, problem-resolution, mediation, and interpersonal skills.
Skills
Experience
5 years of specialty retail management experience
Education
Four-year degree preferred
Workplace
The successful candidate will be located in Commerce, California, USA, with easy access to Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 90,000 to USD 100,000 per annum.
Benefits
Bonus; health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.