- Location
- Ghent Flemish Region Belgium
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS is seeking a Shop Manager for its Inno Gent shop to oversee store operations, administration, merchandising, costs, sales targets and customer service, while recruiting and developing the team. The role is full-time and unlimited-term, with weekend and late-evening work; luxury fashion retail experience is an advantage. Benefits include product discounts, monthly commission, meal vouchers, sales training and development opportunities.
Role & Responsibilities
- Manage all operational aspects of the shop, on and off the shop floor, and oversee its independent operation and administration.
- Maintain the shop’s merchandising objectives, operational standards and controllable costs.
- Meet or exceed revenue and sales budgets, and achieve business and individual productivity targets by monitoring KPIs and taking improvement actions.
- Maintain, communicate and deliver the highest customer-service standards.
- Recruit, train, motivate, coach and develop the team to optimise store performance; ensure strong product knowledge across the team and regular training on new products.
- Uphold the shop’s established retail concept and closely monitor competitors and trends.
- Serve as a welcoming host and role model for employees, and work closely with the shop’s financial, logistical and visual aspects.
- Work with the team to exceed customer expectations through a customer- and service-oriented approach.
Qualifications
- Strong, representative personality with excellent communication and interpersonal skills.
- Affinity with the brand’s clothing and target customers.
- Experience in a store in the luxury fashion segment is an advantage.
- Flexible approach; availability to work weekends and late shopping evenings.
- Excellent command of Dutch; knowledge of English and French is an advantage.
- Residence within 30 kilometres of Ghent.
Skills
Workplace
The role is situated in Ghent, Flemish Region, Belgium.
Explore jobs in Belgium.
Benefits
Employee discount on products; monthly commission scheme; meal vouchers; sales training through HUGO BOSS University; development and career progression opportunities; support from colleagues and the manager; work in a positive and passionate team.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.