- Location
- 2801 Stevens Creek Blvd (View map)Santa Clara 95050USA
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Sales Associate represents HUGO BOSS by delivering exceptional customer service, driving personal sales and supporting merchandising and store operations at the Macy's shop in Valley Fair. The role is full-time and includes sales transactions, community engagement, loss prevention and compliance with Health & Safety policies and local regulations.
Role & Responsibilities
- Deliver exceptional customer service and a positive shopping experience while representing HUGO BOSS.
- Drive sales through relationship selling, client-base development and effective communication with customers and the merchant group; address customer issues.
- Maintain current knowledge of products, product lines, promotions and advertisements.
- Build community relationships through personal involvement, PR events and advertising opportunities.
- Process sales transactions accurately and efficiently; maintain cash and media accountability at POS registers.
- Assist with merchandising, display maintenance and store housekeeping.
- Execute company policies, procedures and practices, including signing, pricing and loss prevention.
- Ensure standard operating procedures are followed.
- Support store management in implementing Health & Safety policies and operational procedures, using provided training and guidance.
- Follow local laws and regulations and HUGO BOSS Health & Safety standards.
Qualifications
- BS college degree preferred or equivalent experience.
- 2–3 years of specialty retail sales experience.
- Strong customer service and selling experience.
- Independent, self-motivated and detail-oriented, with communication and interpersonal skills.
- High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
Skills
Experience
2–3 years of specialty retail sales experience
Education
BS college degree preferred or equivalent experience
Workplace
This position is based in Santa Clara, California, USA, within easy reach of San Jose.
Explore jobs in California or in the USA.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.