- Location
- La Roca del Vallès Catalonia Spain
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS seeks a Sales Associate for its La Roca Village outlet near Barcelona, working 30 hours per week in a long-term temporary cover position with the possibility of a permanent contract and immediate start. The role combines customer service and CRM with sales-floor upkeep, visual merchandising, stock and delivery processes, KPI performance, loss prevention and store operations.
Role & Responsibilities
- Deliver excellent customer service and build a loyal base of repeat customers.
- Adopt a customer-centric approach to support a strong customer experience.
- Gather and maintain the quality of CRM data.
- Support store management with transactions, complaints and returns.
- Participate in regular training and complete induction processes, including the Induction Workbook.
- Follow Collection Training and visual merchandising guidelines.
- Help maintain the shop floor, support visual merchandising, manage stock and replenish merchandise.
- Support merchandise processes, including deliveries and returns.
- Support stocktaking and cycle-count processes.
- Know store and individual KPIs and targets, and follow action plans to improve productivity.
- Support loss-prevention and stock-management operations.
- Build and maintain commercial awareness of competitors and local markets.
- Use business systems and the latest technology proficiently.
- Follow company policies, including health and safety, the Store Operations Manual and Retail Teamwear.
Qualifications
- Advanced English is required; fluent English at C1 level is an advantage.
- Another language is a plus.
- Previous experience as a Sales Associate is a plus.
- Experience in an outlet environment.
- Experience with KPIs.
- Demonstrated retail sales experience in a luxury brand environment.
- Willingness to adapt and take on new challenges.
- Professional presentation and conduct in all circumstances.
- Ability to handle multiple demands and competing priorities.
Skills
Experience
Previous Sales Associate experience is a plus; experience in an outlet environment, with KPIs, and in retail sales for a luxury brand is required.
Workplace
The role is situated in La Roca del Vallès, Catalonia, Spain — conveniently close to Barcelona.
Explore jobs in Catalonia or in Spain.
Benefits
Commission and attractive benefits; global career paths for specialists and leaders; tailored training and development opportunities; an international, inspirational working environment with a dynamic work culture.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.