- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Sales Associate at HUGO BOSS delivers outstanding customer service, builds lasting customer relationships, supports sales and store performance targets, and handles transactions, complaints, and returns. The role also covers CRM data, loss prevention, stock management, business systems, and compliance with procedures and policies. This is a full-time, unlimited-term position.
Role & Responsibilities
- Deliver outstanding customer service and build a loyal customer base.
- Gather and manage CRM data to maintain high-quality customer information.
- Contribute to store performance targets and individual KPIs.
- Handle transactions, complaints, and returns efficiently and professionally.
- Participate in regular training to develop skills.
- Support loss prevention and stock management operations.
- Use business systems and current technology effectively.
- Promote the use of available tools and ensure adherence to procedures and policies.
Skills
Workplace
This position is based in Gateshead, England, UK, within easy reach of Newcastle upon Tyne.
Explore jobs in England or in the UK.
Benefits
Commission, attractive benefits, tailored training, development opportunities, and an international, inspirational working environment with a dynamic work culture.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.