- Location
- Calais Hauts-de-France France
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Sales Associate represents BOSS at the Calais outlet boutique, delivering personalised service and supporting sales, CRM, loss prevention, product presentation and stock operations. This is a full-time, permanent position (35 hours per week); ideally, candidates bring initial ready-to-wear sales experience.
Role & Responsibilities
- Welcome, advise and build loyalty with clients through personalised service.
- Deliver excellent customer service in accordance with company standards, policies and procedures.
- Ensure CRM data is collected with both quality and quantity in mind.
- Support store management and the brand image in processing sales, returns, after-sales service and complaints.
- Maximise all sales opportunities to achieve sales targets and store performance indicators.
- Understand individual and store key performance indicators, including current and target KPIs.
- Follow action plans designed to improve productivity.
- Support all loss-prevention operations.
- Develop product knowledge daily, including product construction and materials.
- Follow Collection Training and Visual Merchandising guidelines.
- Maintain the sales floor, participate in stock management and replenish merchandise.
- Support merchandise processes, including deliveries and returns, annual inventories and cycle counts.
Qualifications
- Passion for fashion.
- A results-driven mindset and strong customer-service orientation.
- Enjoyment of teamwork and ambition to exceed expectations and progress within HUGO BOSS.
- Ideally, initial sales experience in ready-to-wear.
Skills
Experience
Ideally, initial sales experience in ready-to-wear.
Workplace
The successful candidate will be located in Calais, Hauts-de-France, France.
Explore jobs in Hauts-de-France or in France.
Benefits
Career development and promotion opportunities in France and internationally; ongoing training in products, roles and techniques; exclusive collection discounts for the employee and their family; access to the VIP SHOP; family health insurance, meal vouchers and CSE benefits.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.