- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Retail Supervisor oversees and motivates the sales-floor team, drives KPIs and customer service, supports action plans, and maintains store standards. This is a full-time, unlimited contract role at HUGO BOSS in York.
Role & Responsibilities
- Supervise, assist and motivate sales-floor team members to achieve individual and store performance targets and KPIs.
- Support the management team in implementing action plans to achieve short- and long-term targets.
- Coach, develop and train team members to improve product knowledge and selling skills.
- Promote a customer-centric mindset to build a loyal customer base.
- Maintain presentation and cleanliness standards in line with brand guidelines.
- Drive the use of available tools and ensure procedures are executed and policies are followed.
- Monitor competitors and local markets, sharing relevant findings with the Area Manager and retail team.
Workplace
The successful candidate will be located in York, England, UK.
Explore jobs in England or in the UK.
Benefits
Commission, attractive benefits, tailored training and development opportunities, and an international, inspirational working environment with a dynamic work culture.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.