- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS is seeking a full-time Retail Supervisor on a permanent contract for its Opéra boutique in Paris. The role supports store leadership, develops the team, oversees merchandising, stock and loss prevention, drives sales performance, and safeguards the customer experience.
Role & Responsibilities
- Support the Manager in preparing team one-to-ones and annual reviews.
- Supervise and develop the team.
- Oversee the team's ongoing training, including on-the-floor coaching, online training through the university, and sessions with the Retail Trainer team.
- Ensure Visual Merchandising standards are implemented and upheld in line with VM guidelines.
- Maintain product availability on the sales floor and in the stockroom by supervising inventory management and merchandise transfers.
- Monitor all loss-prevention operations.
- Implement individual and collective action plans to achieve store targets.
- Support the Manager and Assistant Store Manager in monitoring employee performance.
- Track market trends and study competitors to support the brand image.
- Safeguard the customer experience.
- Ensure CRM tools are used effectively to record new clients and monitor the capture rate.
- Support teams with returns, after-sales service and complex customer transactions.
- Ensure internal procedures are followed.
- Promote HUGO BOSS values.
Qualifications
- Successful experience in a similar role in premium menswear, including team supervision, training and coaching.
- Good knowledge of the brand and respect for the group's values.
- Passion for fashion, sales and performance.
- Excellent communication skills.
- Flexibility and adaptability to business needs.
- Willingness to learn and develop.
- Basic knowledge of English or German is essential.
Skills
Experience
Successful experience in a similar role in premium menswear, including team supervision, training and coaching.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Career development and promotion opportunities in France and internationally; ongoing product, professional and technical training; exclusive collection discounts for the employee and family, plus access to the VIP SHOP; Plan Epargne Entreprise and access to the SHIP programme, with the opportunity to purchase shares at a preferential price; family health insurance, meal vouchers and CSE benefits.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.