- Location
- Mexico City Ciudad de México Mexico
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS seeks a Retail Supervisor based in Mexico City to oversee assigned Liverpool points of sale, manage and develop promoter teams, ensure store operations and product presentation, and coordinate with Liverpool management. The role is full-time, five days a week, with Mondays off and one rotating rest day; it is fully field-based, requires a personal car and frequent travel within Mexico City, its metropolitan area and other parts of Mexico.
Role & Responsibilities
- Supervise and coordinate the team of brand promoters at Liverpool stores.
- Participate in recruitment, onboarding and staffing follow-up.
- Track attendance, incidents, hires, departures and performance.
- Train and motivate the team to ensure high service and sales standards.
- Oversee the daily operations of assigned points of sale.
- Ensure product presentation and inventory control.
- Verify compliance with brand policies, guidelines and processes.
- Help implement commercial strategies to achieve business objectives.
- Act as the direct liaison with Liverpool management at each shopping centre.
- Follow up on operational, commercial and staffing requirements in coordination with Liverpool.
Qualifications
- Previous experience in department store retail is essential.
- Experience supervising sales or brand-promotion teams.
- Results-oriented, with a focus on meeting commercial objectives.
- Proficiency with Microsoft Office.
- Excellent communication and interpersonal skills.
- Strong operational organisation and follow-up.
- Availability for frequent travel within Mexico City, its metropolitan area and other parts of the country.
- Own car required.
Skills
Experience
Previous department store retail experience and experience supervising sales or brand-promotion teams.
Workplace
This position is based in Mexico City, Ciudad de México, Mexico.
Explore jobs in Mexico.
Benefits
Birthday off; exclusive employee discounts on products; comprehensive wellness programmes; ongoing professional development opportunities; career development plan; robust compensation package.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.