- Location
- 10 Columbus Circle Suite (View map)New York 10019USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $30–37/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Retail Operations Manager represents HUGO BOSS through exceptional customer experiences and oversees store operations, inventory, logistics, systems, merchandising, maintenance and health and safety. The role is full-time and offers an expected base pay range of $30–$37 per hour, with offers based on relevant skills, training, experience, education and, where applicable, certifications, as well as market and organizational factors.
Role & Responsibilities
- Deliver an exceptional customer experience and represent HUGO BOSS positively in the marketplace.
- Use effective communication and problem-solving skills to serve customers and drive business with the merchant group.
- Oversee daily retail operations, including store maintenance, inventory, logistics and loss prevention.
- Execute company initiatives and strategy at the retail level.
- Coordinate with visual merchandising and contractors to source fixtures and materials for projects.
- Work with the IT department to manage the point-of-sale system and other retail information systems.
- Manage receiving and back-room operations, inventory, merchandising and store maintenance efficiently.
- Ensure standard operating procedures are carried out and policies are followed.
- Build community relationships through personal involvement, public relations events and advertising opportunities.
- Support store management in implementing health and safety policies and operational procedures through training and guidance.
- Follow local laws and regulations and uphold HUGO BOSS health and safety standards.
Qualifications
- Bachelor’s degree preferred, or equivalent experience.
- 2–3 years of operations management experience.
- Effective time-management skills and the ability to execute multiple tasks simultaneously.
- Ability to use retail operating systems, PCs and scanning equipment.
- Strong business acumen, communication and interpersonal skills.
Skills
Experience
2–3 years of operations management experience
Education
Bachelor’s degree preferred, or equivalent experience.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 30 to USD 37 per hour.
Benefits
International and inspirational working environment; career progression opportunities; dynamic and inspirational work culture; flexible scheduling to meet lifestyle needs; competitive compensation program; fun working environment.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.